Adult Services Case Navigator II

New LHRC External Career Site; Waynesboro (VA); Vor Ort; USD 35.000 - 48.000; Vollzeit

Zusammenfassung

New LHRC External Career Site in Virginia seeks a professional to support Adult Services/Adult Protective Services by responding to intake calls, meeting walk-ins, and linking CPS walk-ins with CPS intake. The role involves entering mandated information, assigning AS/APS cases in PeerPlace, and coordinating referrals to community resources.

The position requires a high school diploma with related coursework and relevant public administrative experience.

Qualifikationen

• High school diploma with related coursework and relevant public admin experience.
• Equivalent combination of training and experience providing required knowledge, skills and abilities.
• Post-secondary coursework in social work or gerontology is preferred.

Aufgaben

• Respond to AS/APS intake calls and walk-ins, gathering information in-person or by phone.
• Link CPS walk-ins with CPS intake and assign cases in PeerPlace.
• Enter mandated information and maintain case records per policy.
• Assess needs and determine eligibility for AS services; provide referrals to community resources.
• Maintain communication with clients and professionals; collaborate with family service workers as needed.

Kenntnisse

Social work

Aging knowledge

Communication

Crisis intervention

Motivational interviewing

Team building

Community resources

Ausbildung

High school diploma with related coursework

Post-secondary coursework in social work

Public administrative support experience

Tools

PC skills

Office equipment

Vehicle operation

Jobbeschreibung

New LHRC External Career Site in Virginia seeks a professional to support Adult Services/Adult Protective Services by responding to intake calls, meeting walk-ins, and linking CPS walk-ins with CPS intake. The role involves entering mandated information, assigning AS/APS cases in PeerPlace, and coordinating referrals to community resources.

The position requires a high school diploma with related coursework and relevant public administrative experience.