Adult Services Assistant

Illinois; Itasca (IL); Presencial; USD 21 000 - 30 000; Tempo parcial

Resumo da oferta

The Itasca Community Library is seeking an Adult Services Assistant to join our team. You will staff the service desk, assist patrons, promote library services, and perform notary duties in a friendly, professional environment.

The role requires a college degree with public library experience preferred, strong customer service, interpersonal and organizational skills, and the ability to communicate effectively while handling interruptions and working with a team.

Qualificações

• College degree required, public library experience preferred.
• Excellent customer service, interpersonal, and organizational skills.
• Ability to communicate effectively, handle interruptions, and work independently or in a team.
• Knowledge of computers and relevant software; able to show patrons how to use them.
• Ability to troubleshoot library equipment and technology.

Responsabilidades

• Staff service desk to assist patrons.
• Work with a collaborative team.
• Promote library services to the community.
• Perform notary duties.

Conhecimentos

Customer service

Interpersonal skills

Organizational skills

Communication

Teamwork

Independent work

Formação académica

College degree

Ferramentas

Computer skills

Descrição da oferta de emprego

The Itasca Community Library is seeking someone with excellent customer service, and organizational skills to join our Adult Services team. In this traditional suburb, you'll have lots of opportunities to work with seniors and families. The Adult Services Assistant will staff a service desk to assist patrons, work with a collaborative team, promote library services, and perform notary duties.

This position requires:

• College degree required, with public library experience preferred
• Excellent customer service, interpersonal, and organizational skills.
• The ability to communicate effectively, work with interruptions, and work independently and as a team.
• The knowledge and ability to use computers and relevant software and equipment, and show patrons how to use them.
• The ability to perform basic troubleshooting of library equipment and technology.
• Must have reliable transportation and be able to work days, evenings, and weekends.
• Annual Vacation Accrual: 2 weeks total, and available for immediate use after Introductory Period.

Schedule: Monday: 5-9 p.m.; Wednesday: 9 a.m. - 1 p.m.; Friday: 8:30 a.m.-5 p.m.; weekends on a rotating basis