Adult Library Assistant - Digital Skills & Job Resources

Carnegie Library of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 22,000 - 30,000; Part time

Job summary

Carnegie Library of Pittsburgh seeks an Adult Library Assistant for the Career, Business, & Nonprofit Services section. The role focuses on assisting adults with information needs, digital skills, and job-search support in a lively urban setting.

25 hours per week, with days, evenings, and weekends required. The position is based at CLP-Main-WED in Pittsburgh and includes strong customer service expectations and collaboration with staff and community partners.

Qualifications

• Excellent interpersonal and communication skills.
• Experience working with diverse patrons in an urban setting is preferred.
• Strong ability to interpret policies and procedures.
• Proficiency with Office 365 products and general computer skills.

Responsibilities

• Assist patrons with information services and reader’s advisory needs.
• Support adult learning and job-search activities through personal and group instruction.
• Provide high standard customer service in a busy urban library environment.
• Support partnerships with nonprofits and local businesses.

Skills

Interpersonal skills

Customer service

Digital literacy

Office 365

Education

Bachelor’s degree in related field

4+ years public service experience

Tools

Office 365

Job description

Carnegie Library of Pittsburgh seeks an Adult Library Assistant for the Career, Business, & Nonprofit Services section. The role focuses on assisting adults with information needs, digital skills, and job-search support in a lively urban setting.

25 hours per week, with days, evenings, and weekends required. The position is based at CLP-Main-WED in Pittsburgh and includes strong customer service expectations and collaboration with staff and community partners.