Adult Library Services Associate - Outreach & Tech Tutor

Carnegie Library; Pittsburgh (Allegheny County); On-site; USD 32,000 - 43,000; Full time

Job summary

Carnegie Library of Pittsburgh's CLP-Downtown is seeking an Adult Library Services Associate. You will deliver exceptional customer service, assist with reference and research needs, and promote library resources. The role requires day, evening, and weekend availability.

You will help adults build digital skills, run programs, and support branch operations. Qualifications include a Bachelor's degree or equivalent public service experience, strong communication, and teamwork in a busy urban

Qualifications

• Bachelor’s degree or four years of public service experience.
• Excellent verbal and written communication skills.
• Experience serving diverse urban patrons preferred.

Responsibilities

• Assist library patrons with information and reference needs.
• Provide in-person, phone, and electronic assistance.
• Facilitate adult programs and digital skills instruction.
• Support space management and branch operations.
• Promote library resources and community outreach.

Skills

Customer service

Communication skills

Interpersonal skills

Team collaboration

Education

Bachelor's degree in a related field

Tools

MS Office

Job description

Carnegie Library of Pittsburgh's CLP-Downtown is seeking an Adult Library Services Associate. You will deliver exceptional customer service, assist with reference and research needs, and promote library resources. The role requires day, evening, and weekend availability.

You will help adults build digital skills, run programs, and support branch operations. Qualifications include a Bachelor's degree or equivalent public service experience, strong communication, and teamwork in a busy urban