Adult Case Manager (West Valley)

Jewish Family & Children's Service of Arizona; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Performance bonuses

Comprehensive Employee Benefits

Professional development opportunities

Job summary

The Jewish Family & Children's Service of Arizona is seeking an Adult SMI Case Manager to provide ongoing case management services to Seriously Mentally Ill (SMI) individuals. You will perform duties within the community and coordinate transportation services for members as needed.

This role requires a High School Diploma with preferred experience in behavioral health. A strong understanding of mental disorders and a valid AZ Driver's License are crucial. The position offers competitive bonuses, employee benefits, and opportunities for professional growth.

Qualifications

• Minimum High School Diploma required; Bachelor's Degree preferred.
• Knowledge of behavioral health disorders like Schizophrenia and Major Depression.
• Ability to obtain Level 1 Fingerprint Clearance Card.

Responsibilities

• Provide community-based case management services.
• Coordinate care with physical health providers.
• Maintain communication with clinical team participants.

Skills

Experience in behavioral health

Knowledge of mental health disorders

Bilingual (Spanish-English)

Education

High School Diploma

Bachelor's Degree in human services

Job description

Adult SMI Case Manager: The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.

Responsibilities

• Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
• Coordinates services for behavioral health and coordination of care with physical health care providers.
• Maintains communication, coordination, and connections with all Clinical Team participants.
• Ensures implementation of “transition to adulthood” referrals.
• Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
• Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
• Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Qualifications

• Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.
• Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
• Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions
• AZ Driver's License and Valid Auto Insurance
• MVR matching JFCS driving guidelines
• Reliable Transportation
• Spanish-English bilingual preferred; Pay Differential offered.

Benefits of Working with JFCS:

• Lucrative Performance Bonuses Per Quarter, in addition to normal salary.
• Bilingual (Spanish-English) Salary Differential.
• Professional development and career growth opportunities.
• Generous paid time-off / sick time allocations
• Comprehensive Employee Benefits package, including medical, vision, dental, & more.
• Wellness Coaching
• Employee Assistance Program
• Eligibility for Loan Forgiveness Programs in many positions.