Adult Case Manager (East Valley)

Jewish Family & Children's Service; Gilbert (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Performance Bonuses

Comprehensive Employee Benefits

Professional development opportunities

Job summary

A community service organization in Gilbert, AZ is looking for an Adult SMI Case Manager to provide ongoing case management services for Seriously Mentally Ill clients receiving behavioral healthcare. Responsibilities include coordinating services, ensuring communication among team members, and performing case management in the community. A High School Diploma is required, with a preference for a Bachelor’s Degree. Bilingual candidates in Spanish and English are encouraged, and generous benefits including performance bonuses are offered.

Qualifications

• Minimum High School Diploma with experience in behavioral health.
• Ability to acquire Level 1 Fingerprint Clearance Card.
• AZ Driver's License and reliable transportation required.

Responsibilities

• Coordinate transportation services for members.
• Ensure communication with Clinical Team participants.
• Perform case management services in the community.

Skills

Knowledge of mental and behavioral health disorders

Spanish-English bilingual

Education

High School Diploma

Bachelor’s Degree in human services (preferred)

Job description

Overview

Adult SMI Case Manager: The Adult Case Manager provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral and integrated healthcare.

Responsibilities

• Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
• Coordinates services for behavioral health and coordination of care with physical health care providers.
• Maintains communication, coordination, and connections with all Clinical Team participants.
• Ensures implementation of “transition to adulthood” referrals.
• Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
• Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
• Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Qualifications

• Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor’s Degree in a human services field preferred.
• Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
• Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions.
• AZ Driver's License and Valid Auto Insurance.
• Motor Vehicle Record matching company driving guidelines.
• Reliable Transportation.
• Spanish-English bilingual preferred; Pay Differential offered.

Benefits

• Lucrative Performance Bonuses Per Quarter, in addition to normal salary.
• Bilingual (Spanish-English) Salary Differential.
• Professional development and career growth opportunities.
• Generous paid time-off / sick time allocations.
• Comprehensive Employee Benefits package, including medical, vision, dental, & more.
• Wellness Coaching.
• Employee Assistance Program.
• Eligibility for Loan Forgiveness Programs in many positions.

About JFCS

Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.