Adult Case Manager

Jewish Family & Children's Service of Arizona; Mesa (AZ); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Performance bonuses per quarter

Bilingual salary differential

Professional development opportunities

Generous paid time-off and sick time

Job summary

Jewish Family & Children's Service of Arizona seeks an Adult SMI Case Manager to provide ongoing case management for members designated as Seriously Mentally Ill. The role involves community-based activities, coordinating transportation if needed, and ensuring coordinated care with behavioral and physical health providers.

Responsibilities include communicating with the clinical team, facilitating transition-to-adulthood referrals, and handling out-of-office tasks per agency procedures.

Qualifications

• High School Diploma required; Bachelor's in human services preferred.
• Knowledge of mental and behavioral health disorders listed in description.
• Ability to obtain Level 1 Fingerprint Clearance Card.

Responsibilities

• Provides community-based case management and may arrange transportation.
• Coordinates behavioral health services with physical health providers.
• Maintains communication with Clinical Team and transitions to adulthood referrals.
• Handles out-of-office case management and agency procedures in line with Arizona principles.

Skills

Bilingual (Spanish-English)

Good communication

Education

High School Diploma

Bachelor's Degree preferred

Job description

Adult SMI Case Manager: The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.

Responsibilities

• Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
• Coordinates services for behavioral health and coordination of care with physical health care providers.
• Maintains communication, coordination, and connections with all Clinical Team participants.
• Ensures implementation of “transition to adulthood” referrals.
• Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
• Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
• Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Qualifications

• Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.
• Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
• Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions
• AZ Driver's License and Valid Auto Insurance
• MVR matching JFCS driving guidelines
• Reliable Transportation
• Spanish-English bilingual preferred; Pay Differential offered.

Benefits of Working with JFCS:

• Lucrative Performance Bonuses Per Quarter, in addition to normal salary.
• Bilingual (Spanish-English) Salary Differential.
• Professional development and career growth opportunities.
• Generous paid time-off / sick time allocations
• Comprehensive Employee Benefits package, including medical, vision, dental, & more.
• Wellness Coaching
• Employee Assistance Program
• Eligibility for Loan Forgiveness Programs in many positions.