Adult Case Manager

JEWISH FAMILY AND CHILDRENS SERVICE INC; Phoenix (AZ); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Performance bonuses quarterly

Spanish-English salary differential

Professional development

Generous paid time-off

Wellness coaching

Employee assistance program

Loan forgiveness programs eligibility

Job summary

JEWISH FAMILY AND CHILDRENS SERVICE INC is seeking an Adult Case Manager in Phoenix, AZ to provide ongoing case management for Seriously Mentally Ill (SMI) clients receiving behavioral health services. The role involves community-based work, transportation coordination, and collaboration with behavioral and physical health providers.

The ACM will navigate patient rights, support transitions to adulthood, and maintain strong team communication within the Clinical Team.

Qualifications

• High school diploma required; Bachelor's in human services preferred.
• Knowledge of common and uncommon mental & behavioral health disorders, including schizophrenia, bipolar disorder, depression, PTSD, etc.
• Must be able to obtain a Level 1 Fingerprint Clearance Card without restrictions.
• AZ Driver's License and valid auto insurance.
• Reliable transportation.
• Spanish-English bilingual preferred; pay differential offered.

Responsibilities

• Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services.
• Coordinates services for behavioral health and coordination of care with physical health care providers.
• Maintains communication, coordination, and connections with all Clinical Team participants.
• Ensures implementation of “transition to adulthood” referrals.
• Understands and navigates patients' rights regarding access to treatment, appeals, and complaint processes.
• Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
• Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Skills

Mental health disorders knowledge

Bilingual (Spanish/English)

Education

High School Diploma

Bachelor's Degree in human services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Adult Case Manager

CLINICAL Phoenix, AZ, US

6 days ago Requisition ID: 1131

Salary Range: $21.00 To $22.50 Hourly

Adult SMI Case Manager:The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.

Responsibilities

• Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
• Coordinates services for behavioral health and coordination of care with physical health care providers.
• Maintains communication, coordination, and connections with all Clinical Team participants.
• Ensures implementation of “transition to adulthood” referrals.
• Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
• Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
• Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Qualifications

• Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.
• Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
• Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions
• AZ Driver's License and Valid Auto Insurance
• MVR matching JFCS driving guidelines
• Reliable Transportation
• Spanish-English bilingual preferred; Pay Differential offered.

Benefits of Working with JFCS:

• Lucrative Performance Bonuses Per Quarter, in addition to normal salary.
• Bilingual (Spanish-English) Salary Differential.
• Professional development and career growth opportunities.
• Generous paid time-off / sick time allocations
• Wellness Coaching
• Employee Assistance Program
• Eligibility for Loan Forgiveness Programs in many positions.