ADRC Specialist: Benefits & Resources Navigator

South Alabama Regional Planning Commission; Mobile (AL); On-site; USD 42,000 - 55,000; Full time

Job summary

South Alabama Regional Planning Commission seeks an ADRC Specialist to serve as the first point of contact for ADRC services, directing clients to appropriate team members for assistance. You will ensure accurate reporting and participate in coordinating with Medicaid and ADSS as needed.

The role requires knowledge of social work programs, HIPAA compliance, and strong communication and organizational skills. Collaboration with ADRC coordinators and related agencies is essential.

Qualifications

• Bachelor’s Degree in Social Work, behavioral sciences, psychology, geriatric studies, or related field with 2+ years of work experience.
• HIPAA knowledge and ability to apply guidelines in daily work.
• Ability to obtain Inform USA’s Community Resources Specialist, Person Center Training (PCT), SHIP within 12 months of hire.

Responsibilities

• Answer incoming calls and provide information, referrals, and entry to public long-term services and support.
• Attend meetings and trainings with SARPC, ADSS, and Alabama Medicaid Agency.
• Input client intake information into Peer Place information and referral program.
• Review reports, releases, brochures, and materials to stay informed of developments affecting clients.
• Complete required reporting and collect information for reports to Medicaid and ADSS.

Skills

Communication skills

Time management

Organizational skills

HIPAA knowledge

Interpersonal skills

Office equipment proficiency

Basic arithmetic

Guidelines interpretation

Elderly client relation

Social work program knowledge

Community resources knowledge

Education

Bachelor's Degree in Social Work or related field

2+ years of related work experience

Job description

South Alabama Regional Planning Commission seeks an ADRC Specialist to serve as the first point of contact for ADRC services, directing clients to appropriate team members for assistance. You will ensure accurate reporting and participate in coordinating with Medicaid and ADSS as needed.

The role requires knowledge of social work programs, HIPAA compliance, and strong communication and organizational skills. Collaboration with ADRC coordinators and related agencies is essential.