Adobe CJA Analytics Lead — Customer Journey Insights

EY; Tucson (AZ); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package: medical/dental,

Paid time off

Job summary

EY is seeking an Adobe Workfront Fusion Specialist to join our Marketing Transformation team. You will design, develop, and implement analytics that drive insights for client campaigns and marketing optimization. The ideal candidate has hands-on experience with Adobe CJA, data visualization, and a passion for turning data into action.

This role supports a hybrid work model with travel as needed. Demonstrated ability to mentor junior staff and lead cross-functional projects from initiation to

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Typically 2-3 years of relevant experience in data analytics or a related field.
• Proven experience with Adobe Workfront Fusion or similar analytics platforms.
• Strong understanding of data visualization tools and techniques.
• Experience in marketing analytics, customer experience, or related fields.
• Ability to support business development opportunities throughout the sales lifecycle.
• A valid passport and US driver’s license; willingness to travel as needed.

Responsibilities

• Design and develop analytics solutions using Adobe Customer Journey Analytics to provide insights into customer behavior and marketing performance.
• Collaborate with cross-functional teams to gather requirements and define project scope and objectives.
• Implement data collection strategies and ensure data integrity across various marketing channels.
• Analyze data to identify trends, patterns, and opportunities for optimization in marketing strategies.
• Create and maintain dashboards and reports that effectively communicate insights to stakeholders.
• Provide thought leadership on best practices in data analytics and customer journey mapping.
• Mentor junior team members, fostering a culture of collaboration and continuous learning.
• Lead project delivery from initiation to completion.
• Manage client relationships and engage in daily interactions.
• Ensure quality assurance and adherence to best practices in analytics implementation.

Skills

Analytical thinking

Communication

Project leadership

Client engagement

Data storytelling

Education

Bachelor's degree

Master's degree

Tools

Adobe Workfront Fusion

Adobe CJA

SQL

Python

R

Tableau

Power BI

Job description

EY is seeking an Adobe Workfront Fusion Specialist to join our Marketing Transformation team. You will design, develop, and implement analytics that drive insights for client campaigns and marketing optimization. The ideal candidate has hands-on experience with Adobe CJA, data visualization, and a passion for turning data into action.

This role supports a hybrid work model with travel as needed. Demonstrated ability to mentor junior staff and lead cross-functional projects from initiation to