Adobe CJA Analytics Lead: Customer Journey Insights

EY; City of Rochester (NY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Paid time off

Job summary

EY in the United States is seeking an experienced Adobe Workfront Fusion Specialist to join our Marketing Transformation team. You will design, develop, and implement analytics solutions using Adobe Workfront Fusion and CJA to deliver actionable insights for client marketing initiatives.

You will collaborate with cross‑functional teams, mentor junior staff, and help shape data strategies across campaigns. The role requires strong data analytics skills, data visualization, and travel as needed

Qualifications

• Bachelor’s degree in a related field.
• 2–3 years of relevant experience in data analytics or a related field.
• Proven experience with Adobe Workfront Fusion or similar analytics platforms.
• Strong understanding of data visualization tools and techniques.
• Experience in marketing analytics or customer experience.
• Ability to support business development opportunities throughout the sales lifecycle.
• A valid passport and US driver’s license; willingness to travel as needed.

Responsibilities

• Design, development, and implementation of Adobe CJA solutions.
• Leading project delivery from initiation to completion.
• Collaborate with cross-functional teams to gather requirements and define project scope and objectives.
• Create and maintain dashboards and reports that communicate insights to stakeholders.
• Mentor junior team members, fostering collaboration and learning.
• Ensure data integrity and QA across marketing channels.
• Provide thought leadership on best practices in data analytics and customer journey mapping.

Skills

Data analytics

Client management

Mentoring

Communication

Education

Bachelor’s degree required (4-year)

Master’s degree preferred

Tools

Adobe Workfront Fusion

Adobe Customer Journey Analytics

Tableau

Power BI

SQL

Python

Job description

EY in the United States is seeking an experienced Adobe Workfront Fusion Specialist to join our Marketing Transformation team. You will design, develop, and implement analytics solutions using Adobe Workfront Fusion and CJA to deliver actionable insights for client marketing initiatives.

You will collaborate with cross‑functional teams, mentor junior staff, and help shape data strategies across campaigns. The role requires strong data analytics skills, data visualization, and travel as needed