Admitting/Receptionist: Full Time

Cascade Medical; Leavenworth (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Cascade Medical in Leavenworth, WA, seeks a full-time Admitting Clerk/Front Desk Receptionist to greet patients and manage admissions.

The role emphasizes accuracy, confidentiality, and friendly service in a small-town hospital setting. Typical schedule is Monday–Friday, 7:30 a.m.–4:00 p.m., with duties including answering calls, registering patients, processing deposits, and handling billing paperwork.

Qualifications

• High school diploma required.
• Previous admitting/receptionist experience preferred.
• Customer service experience with the public required.
• Ability to balance daily deposits and handle cash accurately.
• Strong organization and multitasking in a busy front office.
• Proficiency with standard computer software and office equipment.
• Commitment to confidentiality and HIPAA compliance.

Responsibilities

• Serve as receptionist and answer/route calls for all hospital departments.
• Register patients accurately and maintain admitting information.
• Perform data entry for patient accounts and processing billing paperwork.
• Process incoming/outgoing mail and daily deposits.
• Receive payments and maintain cash drawer; process primary/secondary bills.
• Maintain confidentiality of patient and employee information per HIPAA.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Phone etiquette

Multitasking

Interpersonal skills

Computer skills

Education

High school diploma

Tools

Microsoft Office

HIPAA compliance knowledge

Job description

Cascade Medical, located in beautiful downtown Leavenworth in the Cascade foothills of Central Washington, has an opening for a full time Admitting Clerk/Front Desk Receptionist.

Work Schedule: The anticipated schedule for this position will be Monday-Friday from 7:30 a.m.-4:00 p.m.

If you like interacting with people and enjoy a positive work environment and supportive culture, this key front office position may be right for you!

Duties

• Serve as Receptionist for our facility. Answer and route calls for all hospital departments.
• Register patients accurately. Maintain all admitting information at 95% accuracy.
• Perform data entry for patient account set up. Process billing paperwork for outpatient departments, including the Emergency Department.
• Process both incoming and outgoing mail.
• Process daily deposits. Receive payments and maintain cash drawer.
• Process primary and secondary bills.
• Maintain confidentiality of all patient and employee information to ensure patient and employee rights are protected in compliance with HIPAA regulations.
• Perform other duties as assigned.

Qualifications

• High school diploma required.
• Previous admitting/receptionist experience in a similar setting is strongly preferred.
• Prior customer experience and interacting with the public is required.
• Must be able to accurately balance daily deposits - math aptitude required.
• Must be able to organize, multi-task, and prioritize daily work tasks.
• Must possess proficient computer skills.
• Must possess interpersonal skills that align with CM's Shared Values.

As a public entity, our wage range is set on a 30-step scale (Base-30 years of experience). Offer letters and wage determination will be written based on years of experience.

This is a safety sensitive position that will require a pre-employment drug screen, including testing for THC.