Admissions Specialist - Mental Health Intake (Compassionate)

Henderson Hospital; New Orleans (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental, Vision and Rx

401(k) plan

Paid Time Off

Job summary

River Oaks Hospital in New Orleans, LA seeks an Admissions Call Specialist to manage intake calls and walk-ins with compassion and urgency. The role includes documenting calls, coordinating admissions processes, and coordinating with referrals and insurance for accurate assessments.

Responsibilities extend to insurance verification, patient registration, vitals, scheduling evaluations and admissions processing, with non-clinical duties as assigned by the admissions leadership team.

Qualifications

• High School Diploma/GED required; Bachelor’s degree in a related field with clinical knowledge and experience required.
• Licensed Practical Nurse (LPN) - Preferred.
• Experience in human services, psychiatric or mental health settings with administrative duties, crisis intervention and customer service.

Responsibilities

• Receive intake calls and individual/family walk-ins with compassion and urgency.
• Ensure each person receives an appropriate assessment by intake or referral.
• Coordinate admissions processes including referrals, insurance verification, patient registration and scheduling evaluations.
• Perform non-clinical duties as assigned by admissions leadership team.

Skills

Customer service

Interpersonal skills

Crisis intervention

Telephonic triage

Teamwork

Prioritize work

Education

HS diploma or GED

Bachelor’s degree in related field

Job description

River Oaks Hospital in New Orleans, LA seeks an Admissions Call Specialist to manage intake calls and walk-ins with compassion and urgency. The role includes documenting calls, coordinating admissions processes, and coordinating with referrals and insurance for accurate assessments.

Responsibilities extend to insurance verification, patient registration, vitals, scheduling evaluations and admissions processing, with non-clinical duties as assigned by the admissions leadership team.