Compassionate Admissions Specialist — Patient Intake & Care

Universal Health Services; New Orleans (LA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Excellent Medical, Dental, Vision and

401k plan with company match

Generous Paid Time Off

Job summary

River Oaks Hospital in New Orleans seeks an Admissions Call Specialist to handle intake calls and walk-ins with compassion and urgency. You will coordinate the admissions process, verify insurance, complete registration, take vitals, and schedule evaluations and admissions, ensuring accurate documentation and seamless transfer to clinical teams.

The role requires strong communication skills, teamwork, and the ability to manage multiple inquiries while maintaining a high standard of service and

Qualifications

• High School Diploma or GED required; Bachelor’s degree in a related field with clinical knowledge and experience preferred.
• LPN certification preferred.
• Experience in human services, psychiatric or mental health settings with administrative duties and crisis triage is desirable.
• Ability to set priorities and work in a team environment.

Responsibilities

• Handle intake calls and walk-ins with compassion and urgency; ensure accurate assessments by intake or referral.
• Coordinate admissions process including referrals, processing, and documentation.
• Verify insurance and complete patient registration; conduct vitals, wanding, observations, and scheduling of evaluations and admissions.
• Perform non-clinical duties as assigned by admissions leadership.

Education

High School Diploma / GED

Bachelor’s degree in related field

LPN - Preferred

Crisis intervention training or experience

Job description

River Oaks Hospital in New Orleans seeks an Admissions Call Specialist to handle intake calls and walk-ins with compassion and urgency. You will coordinate the admissions process, verify insurance, complete registration, take vitals, and schedule evaluations and admissions, ensuring accurate documentation and seamless transfer to clinical teams.

The role requires strong communication skills, teamwork, and the ability to manage multiple inquiries while maintaining a high standard of service and