Compassionate Admissions & Intake Specialist

Talentify; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Excellent Medical, Dental, Vision plan

401k plan with company match

Generous Paid Time Off

Job summary

River Oaks Hospital in New Orleans seeks an Admissions Call Specialist to handle intake calls and walk-ins with compassion and urgency. You will document inquiries, coordinate referrals, and assist with admissions activities and scheduling.

The role supports diverse patient populations across inpatient and outpatient services, working with the admissions leadership team to ensure smooth process flow and accurate paperwork.

Qualifications

• High School Diploma/GED required; Bachelor's degree in a related field along with clinical knowledge and experience required.
• LPN license preferred.
• Experience in human services, psychiatric or mental health settings with administrative duties, crisis intervention, and telephonic inquiries.

Responsibilities

• Receive intake calls and walk-ins with compassion and urgency.
• Document calls and intake paperwork accurately.
• Coordinate admissions process including referrals, scheduling and insurance verification.

Skills

Crisis intervention

Telephone triage

Customer service

Documentation

Teamwork

Education

Bachelor’s degree in related field

High School Diploma/GED

Job description

River Oaks Hospital in New Orleans seeks an Admissions Call Specialist to handle intake calls and walk-ins with compassion and urgency. You will document inquiries, coordinate referrals, and assist with admissions activities and scheduling.

The role supports diverse patient populations across inpatient and outpatient services, working with the admissions leadership team to ensure smooth process flow and accurate paperwork.