Admissions Specialist

Ozark Center; Joplin (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Ozark Center in Missouri seeks an Admission Specialist to accurately add or update client records in the Avatar system, including demographics and payer information. The role involves running reports for upcoming appointments to verify eligibility and ensure data accuracy, all while maintaining a warm, empathetic approach to individuals facing behavioral health challenges.

The ideal candidate will have a High School Diploma, strong communication skills, and comfort with office technology, with

Qualifications

• High school diploma or equivalent required.
• Ability to effectively deal with the public verbally and in writing.
• Comfort operating standard office equipment and scanning documents.
• TB test upon hire and routine health/safety requirements.

Responsibilities

• Add or update client information in Avatar ensuring all admission screens are populated.
• Explain Financial Consent to Clients.
• Run assigned financial and demographic reports.
• Ensure documents are scanned into the electronic medical record (Avatar).
• Perform other duties as assigned.

Skills

Customer service

Data entry

Communication skills

Public interaction

Education

High School Diploma

Tools

Avatar EMR

Job description

Job Description Summary:Admission specialist adds all new clients into the Avatar system and will also update current client demographic and/or payer information as needed. They run reports for upcoming appointments to verify financial eligibility and demographic data updates. Admission Specialist demonstrates a warm and welcoming empathic, hopeful attitude, conveying a philosophy of dual recovery. Admission Specialist provides services to individuals impacted by a variety of behavioral health issues, recognizing that the individuals we serve often have experienced trauma that affects their development and adjustment.Education:High School Diploma or equivalentWork Experiences:Must be able to effectively, courteously, and professionally deal with the public both verbally and in writing.Responsibilities:Using Ozark Center procedures and tools, accurately adds or updates client information, assuring that all fields in the admission screens are populated when completing financial updates/intakes.Explain Financial Consent to ClientsWork assigned financial and demographic reports.Ensure documents are scanned into the electronic medical record (Avatar).The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Perform all other duties as assigned.Physical Requirements:TB test upon hireOccasional lifting up to 20 poundsRequires normal range of hearing and manual dexterity sufficient to operate a keyboard, telephone, photocopier, and other office equipment as neededSufficient sensory-motor dexterity to complete motor skill tasks, including vision, hearing, and speechRequires prolonged sitting, frequent standing, bending, and stooping