Admissions & Scheduling Specialist III

Hoag Hospital Irvine; Irvine, Northern (CA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian in Irvine, CA is seeking an Admissions Rep III to support the registration and scheduling process. The role involves verifying insurance, collecting patient payments, and enhancing the patient experience in collaboration with clinical teams.

Applicants should have a High School diploma or equivalent, plus medical front office experience. Knowledge of EPIC, Chartmaxx or similar systems is a plus, with strong customer service skills and attention to detail.

Qualifications

• Experience with patient registration and scheduling processes.
• Familiarity with medical terminology and front office procedures.
• Proficient in outpatient admissions workflows.

Responsibilities

• Register patients and verify insurance details.
• Schedule appointments and coordinate with clinical teams.
• Collect patient payments and provide financial counseling as needed.
• Ensure a positive patient experience and respond to inquiries.
• Troubleshoot registration systems and assist new staff.

Skills

Registration

Scheduling

Insurance verification

Patient payments

Customer service

Education

High School diploma or equivalent

Some college coursework completed

Tools

Affinity

Passport

Chartmaxx

EPIC

Job description

Hoag Memorial Hospital Presbyterian in Irvine, CA is seeking an Admissions Rep III to support the registration and scheduling process. The role involves verifying insurance, collecting patient payments, and enhancing the patient experience in collaboration with clinical teams.

Applicants should have a High School diploma or equivalent, plus medical front office experience. Knowledge of EPIC, Chartmaxx or similar systems is a plus, with strong customer service skills and attention to detail.