Patient Access & Scheduling Specialist

Hoag Health System; Newport Beach (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian in California seeks a Patient Access Representative to handle front-desk registration, appointment scheduling, insurance verification, and collecting patient payments. The role focuses on ensuring a smooth patient experience and effective communication with internal departments.

The position requires clerical experience, basic medical terminology familiarity, and strong computer skills. Proficiency with MS Office and data entry is expected.

Qualifications

• High School diploma or equivalent required.
• Minimum one (1) year clerical experience, medical terminology, including filing, computer skills and basic telephone skills required.
• High level of computer keyboarding skills for data input required.
• Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel required.
• Imaging Departments Only: Clerical experience, medical terminology, including computer skills and basic telephone skills preferred.

Responsibilities

• Registration
• Scheduling
• Verification of insurance
• Collection of patient payments
• The patient experience
• Communicating with internal departments

Skills

Clerical skills

Medical terminology

Excellent communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Hoag Memorial Hospital Presbyterian in California seeks a Patient Access Representative to handle front-desk registration, appointment scheduling, insurance verification, and collecting patient payments. The role focuses on ensuring a smooth patient experience and effective communication with internal departments.

The position requires clerical experience, basic medical terminology familiarity, and strong computer skills. Proficiency with MS Office and data entry is expected.