Admissions Representative - D.C. Campus

The Chicago School; Washington (District of Columbia); On-site; USD 32,566 - 35,321; Full time

Job summary

The Chicago School is seeking an Admissions Representative to recruit certificate and degree-seeking students for assigned programs. You will manage all phases from initial contact through enrollment, with campus presence required for some locations.

Evening/weekend work and occasional domestic travel are required. You will conduct outbound calls, respond quickly to inquiries, and guide applicants through admissions paperwork.

Qualifications

• A Bachelor’s degree is required.
• Strong communication and listening skills are essential.
• Experience using customer relationship management systems and the ability to learn new systems quickly.

Responsibilities

• Recruit new students for assigned programs and serve as the primary contact throughout the admissions process.
• Make a high volume of outbound calls daily following scripts and policies.
• Respond to inquiries promptly and maintain communication with prospective students.
• Conduct telephone, virtual, and in-person consultations to explain programs and admission requirements.
• Maintain Salesforce database and document calls and activities.
• Represent the university professionally in meetings and events.

Skills

Communication

Listening

CRM experience

Education

Bachelor's degree

Tools

Salesforce

Job description

Job Description

Position Summary: The Admissions Representative is responsible for successfully recruiting certificate and degree-seeking students for their assigned group of programs at The Chicago School. The Admissions Representative is responsible for all phases of the admissions process, from initial contact through enrollment.

Admissions Representatives who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location.

The ability to work evenings and weekends is required, as is occasional domestic travel.

Principal Duties

• Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.
• Complete a high level of outbound calls each day to reach prospective students. Inquiries will be assigned, and Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner.
• Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process.
• Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly.
• Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.
• Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.
• Perform other duties as assigned.

Minimum Qualifications

• A Bachelor’s degree from an accredited college or university.
• Strong communication and listening skills.
• Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.

Preferred Qualifications

• Previous admissions experience is preferred, but not required.

Compensation & Benefits

This opportunity is budgeted at $23.64-$25.64 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://www.thechicagoschool.edu/career-opportunities/

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.