Senior Admissions Representative

The Chicago School; Plano (TX); Presencial; USD 53.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement

Paid time off

Health insurance

Retirement plan

Descripción de la vacante

The Chicago School is seeking a Senior Admissions Representative to recruit students for certificate and degree programs and to manage the admissions process from initial contact to enrollment. The role may require on-site campus presence and occasional domestic travel, with evening and weekend work as needed.

Ideal candidates will have a Bachelor’s degree, 1+ year of admissions experience, strong communication skills, and familiarity with CRM systems like Salesforce.

Formación

• Bachelor’s degree from an accredited college or university.
• Minimum 1 year of admissions representative experience.
• Strong communication and listening skills.
• Experience with customer relationship management systems.

Responsabilidades

• Recruit new students for assigned programs and serve as primary contact.
• Make outbound calls daily per scripts and policies.
• Respond quickly to inquiries and maintain contact with prospects.
• Conduct telephone, virtual, and in-person consultations to qualify prospects.
• Guide applicants through admission requirements and paperwork.
• Maintain Salesforce and document calls and activities.
• Represent the university professionally at meetings and events.
• Mentor others on best practices to boost team success.
• Perform additional duties as assigned.

Conocimientos

Communication skills

Active listening

Outbound calling

Educación

Bachelor's degree

Master's degree

Herramientas

Salesforce

CRM software

Descripción del empleo

Job Description:

Position Summary: The Senior Admissions Representative is responsible for successfully recruiting certificate and degree-seeking students for their assigned group of programs at The Chicago School. The Senior Admissions Representative is responsible for all phases of the admissions process, from initial contact through enrollment. The Senior Admissions Representative is expected to serve as a role model and mentor others on the team. The successful candidate will be an articulate, organized, results driven, dynamic and enthusiastic leader and team player. This position provides an excellent opportunity for a talented and committed professional whose skills and attitude complement a dynamic, collegial team.

Senior Admissions Representatives who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location.

The ability to work evenings and weekends is required, as is occasional domestic travel.

Principal Duties:

• Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.
• Complete a high level of outbound calls each day to reach prospective students. Inquiries will be assigned, and Senior Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner.
• Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process.
• Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly.
• Provide superior customer service to students through the entire admission process.
• Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.
• Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.
• Engage in and mentoring others in best practices to contribute to the team’s overall success.
• Perform other duties as assigned.

Minimum Qualifications:

• A Bachelor’s degree from an accredited college or university.
• A minimum of 1 year of experience in an admissions representative role.
• Strong communication and listening skills.
• Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.

Preferred Qualifications:

• A Master’s degree from an accredited college or university

Compensation & Benefits

This opportunity is budgeted at $$53,000 - $55,000 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://www.thechicagoschool.edu/career-opportunities/

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.