Senior Admissions Representative

The Community Solution Education System; Plano (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental coverage

Life insurance

Retirement plan

Flexible spending accounts

Tuition reimbursement

Professional development

Employee appreciation events

Job summary

The Chicago School is seeking a Senior Admissions Representative to recruit certificate and degree-seeking students across programs. You will manage the full admissions cycle from initial contact to enrollment and serve as a role model and mentor to teammates.

Evenings and weekends are required, with occasional domestic travel. For those assigned to a campus, you will be present on-site and engage prospective students through calls, consultations, and visits, while documenting activity in

Qualifications

• Bachelor’s degree from an accredited college or university.
• At least 1 year of admissions experience.
• Strong communication and listening skills.
• Experience with CRM systems and learning new tools quickly.

Responsibilities

• Recruit new students for assigned programs at The Chicago School.
• Manage the admissions process from initial contact to enrollment.
• Conduct telephone, virtual, and in-person consultations.
• Respond quickly to inquiries and maintain communication with prospects.
• Maintain Salesforce database with inquiries and activities.
• Represent the university professionally in meetings and events.
• Guide and mentor team members on best practices.

Skills

Communication

Active listening

CRM experience

Prospecting / outreach

Education

Bachelor's degree

Master's degree

Tools

Salesforce

Job description

Position Summary:

The Senior Admissions Representative is responsible for successfully recruiting certificate and degree-seeking students for their assigned group of programs at The Chicago School. The Senior Admissions Representative is responsible for all phases of the admissions process, from initial contact through enrollment. The Senior Admissions Representative is expected to serve as a role model and mentor others on the team. The successful candidate will be an articulate, organized, results driven, dynamic and enthusiastic leader and team player. This position provides an excellent opportunity for a talented and committed professional whose skills and attitude complement a dynamic, collegial team.

Senior Admissions Representatives who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location.

The ability to work evenings and weekends is required, as is occasional domestic travel.

Principal Duties:

• Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.
• Complete a high level of outbound calls each day to reach prospective students. Inquiries will be assigned, and Senior Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner.
• Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process.
• Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly.
• Provide superior customer service to students through the entire admission process.
• Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.
• Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.
• Engage in and mentoring others in best practices to contribute to the team’s overall success.
• Perform other duties as assigned.

Minimum Qualifications:

• A Bachelor’s degree from an accredited college or university.
• A minimum of 1 year of experience in an admissions representative role.
• Strong communication and listening skills.
• Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.

Preferred Qualifications:

• A Master’s degree from an accredited college or university

The Chicago School offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

The Chicago School is an Equal Opportunity Employer.

The Chicago School