Senior Admissions Representative

Saybrook University; Plano (TX); On-site; USD 53,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Life insurance

Disability insurance

Retirement plan

Flexible spending accounts

Tuition reimbursement

Job summary

The Chicago School in the United States is seeking a Senior Admissions Representative to recruit certificate and degree programs. You will manage all phases of the admissions process from first contact to enrollment, serving as a role model and mentor to the team.

On assigned campus locations, you may work evenings and weekends and travel domestically as needed. You will engage prospective students via calls, consultations, and events, while maintaining accurate records in Salesforce and

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum of 1 year of experience in an admissions representative role.
• Strong communication and listening skills.
• Computer skills including experience using CRM systems and the ability to learn new systems quickly.

Responsibilities

• Recruit new students for assigned programs and be the primary contact throughout the admissions process.
• Make a high level of outbound calls daily to reach prospective students.
• Handle inquiries with scripts and policies in a timely manner.
• Respond quickly to new student inquiries and maintain ongoing communication.
• Conduct telephone-based, virtual, and in-person consultations to explain programs and admission requirements.
• Provide superior customer service through the entire admission process.
• Maintain Salesforce database with inquiry management and activity logging.
• Represent the university professionally in meetings and events.
• Mentor others in best practices to support the team’s success.
• Perform other duties as assigned.

Skills

Communication

Listening

CRM experience

Outbound calling

Mentoring

Education

Bachelor's degree

Master's degree

Tools

Salesforce

Job description

Position Summary

The Senior Admissions Representative is responsible for successfully recruiting certificate and degree-seeking students for their assigned group of programs at The Chicago School. The Senior Admissions Representative is responsible for all phases of the admissions process, from initial contact through enrollment. The Senior Admissions Representative is expected to serve as a role model and mentor others on the team. The successful candidate will be an articulate, organized, results driven, dynamic and enthusiastic leader and team player. This position provides an excellent opportunity for a talented and committed professional whose skills and attitude complement a dynamic, collegial team.

Senior Admissions Representatives who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location. The ability to work evenings and weekends is required, as is occasional domestic travel.

Principal Duties

• Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.
• Complete a high level of outbound calls each day to reach prospective students.
• Inquiries will be assigned, and Senior Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner.
• Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process.
• Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly.
• Provide superior customer service to students through the entire admission process.
• Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.
• Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.
• Engage in and mentoring others in best practices to contribute to the team’s overall success.
• Perform other duties as assigned.

Minimum Qualifications

• A Bachelor's degree from an accredited college or university.
• A minimum of 1 year of experience in an admissions representative role.
• Strong communication and listening skills.
• Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.

Preferred Qualifications

• A Master's degree from an accredited college or university.

Compensation & Benefits

This opportunity is budgeted at $$53,000 - $55,000 base compensation. Additional compensation factors may impact total compensation.

• generous paid time-off
• medical and dental insurance coverage
• life and disability insurance
• retirement plan with employer contribution
• multiple flexible spending accounts
• tuition reimbursement

Company Culture

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

For more than four decades, The Chicago School has been a leading nonprofit university dedicated to training professionals for careers that improve the integrated health of individuals, organizations, and communities across the globe. Grounded in the values of education, innovation, community, and impact, The Chicago School offers 40+ distinct academic programs at campuses across the country (Washington DC, Chicago, Dallas, Southern California) and online, educating over 6,000 students annually in fields across integrated health.

The Chicago School is accredited by the Western Association of Schools & Colleges Senior College and University Commission (WSCUC). The Chicago School is also an affiliate of The Community Solution, a network of nonprofit higher education institutions that works collaboratively to advance institutional sustainability, increase student success, and enhance community impact.