Admissions & Referral Coordinator

Rehab Without Walls® Neuro Rehabilitation; Huntersville (NC); On-site; USD 32,000 - 36,000; Full time

Job summary

Rehab Without Walls Neuro Rehabilitation in Huntersville, NC, seeks an Administrative and Clerical professional to support our nationwide operations. The role covers intake, referrals, insurance verification, scheduling, and coordination with clinical management to ensure timely care.

Key duties include handling referrals, data gathering, authorizations, stakeholder updates, startup paperwork, and maintaining logs and binders.

Qualifications

• Associate degree preferred; related admissions and medical insurance work experience will be considered in place of degree.
• Broad knowledge of medical terminology.
• Proficient data entry and computer skills including Microsoft Word and Excel.
• Strong organization skills and attention to detail.
• Able to function in position with minimal supervision.
• Effective and professional interpersonal, verbal, and written communication skills.

Responsibilities

• Receives/responds to incoming calls from referral sources and consults with management to determine client needs.
• Gathers data and completes Referral Intake Sheet for initial referrals.
• Verifies benefits and discusses issues with Admissions Manager or PM/DCM.
• Schedules cases with appropriate team members and initiates authorizations.
• Maintains referral logs and contract binders; coordinates with teams on case openings.
• Ensures physician orders are obtained prior to start of services.

Skills

Data entry

Microsoft Word

Excel

Organization

Communication

Independent work

Education

Associate degree in business or health care

Job description

Rehab Without Walls Neuro Rehabilitation in Huntersville, NC, seeks an Administrative and Clerical professional to support our nationwide operations. The role covers intake, referrals, insurance verification, scheduling, and coordination with clinical management to ensure timely care.

Key duties include handling referrals, data gathering, authorizations, stakeholder updates, startup paperwork, and maintaining logs and binders.