Clinical Referrals & Operations Coordinator

Path Ihc; Siler City (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Path Ihc in Siler City, NC is hiring a Referral Coordinator / Office Administrator to manage front-office operations and client referrals. The successful candidate will handle intake processes, insurance verifications, and front desk responsibilities while maintaining high standards of clinical compliance.

This full-time position requires 1-3 years of experience in a medical or mental health setting and solid organizational skills. A welcoming environment and a commitment to client care are essential for this role.

Qualifications

• 1-3 years of experience in a medical or mental health office setting handling referrals, medical billing, or front-desk administration.
• Experience navigating Electronic Health Record (EHR) systems.
• Exceptional written and verbal communication skills.

Responsibilities

• Act as the primary point of contact for client referrals.
• Maintain a welcoming front-office environment.
• Verify client insurance eligibility and obtain necessary prior authorizations.
• Collaborate with team leads to assign new clients to therapists.

Skills

Communication

Organization

HIPAA Compliance

Customer Service

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in Healthcare Administration

Tools

Electronic Health Record (EHR) systems

Microsoft Office 365

Google Workspace

DocuSign

Job description

Path Ihc in Siler City, NC is hiring a Referral Coordinator / Office Administrator to manage front-office operations and client referrals. The successful candidate will handle intake processes, insurance verifications, and front desk responsibilities while maintaining high standards of clinical compliance.

This full-time position requires 1-3 years of experience in a medical or mental health setting and solid organizational skills. A welcoming environment and a commitment to client care are essential for this role.