Admissions & Payer Liaison Manager

BrightSpring Health Services; Dallas (TX); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits

Career growth opportunities

Work life balance

Job summary

Rehab Without Walls Neuro Rehabilitation in Irving, TX seeks an experienced Admissions Manager to serve as the frontline advocate for patients and families. This full‑time role focuses on admissions workflow, referrals, pre‑screening, and coordination with clinical teams.

You will check benefits with commercial payers, handle pre‑admission paperwork, supervise field staff, and ensure compliant, timely admissions while upholding HIPAA and quality standards.

Qualifications

• Bachelor's Degree in Nursing or health care field; related admissions and medical insurance experience may substitute.
• Minimum 3 years' experience working in rehabilitation or healthcare setting
• Strong knowledge of rehabilitation operations and third-party payer reimbursement
• Proficient data entry and computer skills including Microsoft Word and Excel
• Excellent negotiation, organization, problem-solving, decision making and communication skills
• Able to function in position with minimal supervision
• Effective and professional interpersonal, verbal, and written communication skills

Responsibilities

• Receives/responds to incoming calls from referral sources and consults with Director of Clinical Management to assess client needs and determine ability to meet them.
• Completes referrals by pre-screening, reports, proposals and pre-admission paperwork including authorization for payment.
• Oversees and supervises field staff assisting with the pre-screening process.
• Accesses account information and terms of contracts or past payer agreements as appropriate.
• Consults with third party representatives regarding client benefit coverage and negotiates reimbursement levels with payers.
• Maintains relationships with referral sources and payer case managers; tracks satisfaction and conversion.
• Participates in performance improvement activities and ensures compliance with policies and HIPAA.
• Participates in quarterly growth planning and supervises direct reports.

Skills

Negotiation

Organization

Communication

Problem solving

Decision making

Verbal communication

Written communication

Education

Bachelor's Degree in Nursing or health care field

Tools

Microsoft Word

Excel

Job description

Rehab Without Walls Neuro Rehabilitation in Irving, TX seeks an experienced Admissions Manager to serve as the frontline advocate for patients and families. This full‑time role focuses on admissions workflow, referrals, pre‑screening, and coordination with clinical teams.

You will check benefits with commercial payers, handle pre‑admission paperwork, supervise field staff, and ensure compliant, timely admissions while upholding HIPAA and quality standards.