Admissions & Records Manager: Student Services Leader

Virginia's Community College System; Richmond (VA); On-site; USD 50,000 - 53,000; Full time

Job summary

New River Community College in Dublin, Virginia, seeks an Admissions and Records Manager to lead the student services team and manage admissions operations on site. The role ensures compliant, accurate enrollment processes and supervises the office staff.

The position advances through managing applications, transcripts, graduation certification, and SEVP responsibilities, with collaboration across departments to deliver quality student service.

Qualifications

• Knowledge of general office practices, procedures, and administrative operations.
• Strong organizational, oral, written communication, and computer skills.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing priorities.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.
• Strong analytical, problem-solving, and decision-making skills.
• Advanced proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Demonstrated experience supervising, leading, or facilitating the work of others.
• Higher education experience and understanding of academic policies (preferred).

Responsibilities

• Supervise the Admissions and Records Office staff.
• Ensure the security and accuracy of student records in compliance with regulations.
• Maintain knowledge of college policies to provide accurate information and guidance.
• Coordinate the annual President’s Awards Ceremony.
• Oversee graduation certification and program completion processes.
• Review admissions applications and determine program placement.
• Serve as the Primary Designated School Official (PDSO) for SEVP.
• Evaluate official transcripts and transfer credits toward a program of study.
• Oversee SIS modules for admissions, registration, and enrollment.
• Provide SIS training and support for college personnel.
• Administer credit for prior learning and award academic credit.

Skills

Organizational skills

Oral communication

Written communication

Computer skills

Multitasking

Confidentiality

Analytical skills

Problem-solving

Leadership

Higher education experience

SEVP knowledge

PeopleSoft SIS

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

PeopleSoft SIS

Job description

New River Community College in Dublin, Virginia, seeks an Admissions and Records Manager to lead the student services team and manage admissions operations on site. The role ensures compliant, accurate enrollment processes and supervises the office staff.

The position advances through managing applications, transcripts, graduation certification, and SEVP responsibilities, with collaboration across departments to deliver quality student service.