Admissions & Records Leader - Student Services Expert

Virginia's Community College System; Dublin (VA); On-site; USD 50,000 - 53,000; Full time

Job summary

New River Community College is seeking an Admissions and Records Manager to lead the Admissions and Records Office at the Dublin campus (Pulaski site). This role develops policies, ensures compliance with regulatory requirements, and supervises daily admissions operations, including applications, registration, and graduation certification, while coordinating staff in a student-centered enrollment process.

The position emphasizes confidentiality, accuracy, and strong communication skills,

Qualifications

• Knowledge of general office practices, procedures, and administrative operations.
• Strong organizational, oral, written communication, and computer skills.
• Capacity to manage multiple priorities, meet deadlines, and adapt to changing priorities in a fast-paced, team-oriented environment.
• Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Strong analytical, problem-solving, and decision-making skills.
• Advanced proficiency with current Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Demonstrated experience supervising, leading, or facilitating the work of others.

Responsibilities

• Supervise the department and staff of the Admissions and Records Office.
• Ensure the security and accuracy of student records in compliance with all Virginia Community College System, federal, and state regulations.
• Maintain knowledge of college policies, procedures, academic programs, and student services to provide accurate information and guidance.
• Coordinate the annual President’s Awards Ceremony.
• Oversee graduation certification processes and transfer credit evaluation.
• Review admissions applications and determine proper program placement for students.
• Serve as Primary Designated School Official (PDSO) through SEVP.
• Oversee SIS admissions modules, including registration and enrollment.
• Provide training and support for college personnel with the SIS.
• Administer credit for prior learning and award academic credit for nontraditional learning.

Skills

Office practices

Organizational skills

Communication skills

Confidentiality

Analytical skills

MS Office

Leadership

Job description

New River Community College is seeking an Admissions and Records Manager to lead the Admissions and Records Office at the Dublin campus (Pulaski site). This role develops policies, ensures compliance with regulatory requirements, and supervises daily admissions operations, including applications, registration, and graduation certification, while coordinating staff in a student-centered enrollment process.

The position emphasizes confidentiality, accuracy, and strong communication skills,