Admissions & Patient Experience Concierge

Infinity Healthcare Consulting; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonuses

Exceptional Benefits

Flexible Scheduling

Career Development

Supportive Team Culture

Job summary

Infinity Healthcare Consulting seeks an Admissions Concierge to manage admissions from pre-admission through discharge. You will perform initial patient rounds to ensure satisfaction and collaborate with marketing and health center teams to meet patient needs and room readiness.

This role emphasizes timely communication and a supportive, patient-centered experience. We value strong clinical skills, teamwork in a fast-paced setting, and prior long-term care exposure.

Qualifications

• Strong clinical skills and a caring approach to patient care.
• Team player who thrives in a fast-paced environment.
• Long term care experience preferred.

Responsibilities

• Oversee admissions from pre-admission to discharge.
• Perform customer service rounds within first 24 hours of patient stay to ensure satisfaction.
• Coordinate with marketing and health center teams to communicate patient needs and room readiness.

Skills

Caring approach

Team player

Long term care experience

Job description

Infinity Healthcare Consulting seeks an Admissions Concierge to manage admissions from pre-admission through discharge. You will perform initial patient rounds to ensure satisfaction and collaborate with marketing and health center teams to meet patient needs and room readiness.

This role emphasizes timely communication and a supportive, patient-centered experience. We value strong clinical skills, teamwork in a fast-paced setting, and prior long-term care exposure.