Admission Concierge

Infinity Healthcare Consulting; Wabash (IN); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Bonuses

Exceptional Benefits

Flexible Scheduling

Career Development

Supportive Team Culture

Job summary

Infinity Healthcare Consulting is seeking an Admissions Concierge to oversee all admissions into our health center(s) from pre-admission to discharge, ensuring a smooth intake and high patient satisfaction across the stay. The role includes performing customer service rounds within the first 24 hours, reporting to center leadership, and ongoing throughout the patient stay.

You will work with the marketing team and health center staff to communicate patient needs, room readiness, and follow-up.

Qualifications

• Strong clinical skills and a caring approach to patient care.
• Team player who thrives in a fast-paced environment.
• Long term care experience preferred.

Responsibilities

• Oversee all admissions coming into the health center(s) from pre-admission to discharge.
• Perform customer service rounds within first 24 hours of patient stay to ensure patient satisfaction and report to center leadership.
• Communicate patient-specific needs, room readiness, and hospitalized patient follow-up to the health center team and marketing.
• Support seamless admissions experience through coordination with marketing and health center teams throughout the patient stay.

Job description

Now hiring Admission Concierge

The Admissions Concierge will be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the marketing team and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs, room readiness and hospitalized patient follow-up and return.

Why You'll Love Working With Us:

• Bonuses -

• Exceptional Benefits - Comprehensive health, dental, vision, 401(k), and more!

• Flexible Scheduling - Find the work-life balance you need.

• Career Development - Training, certifications, and tuition reimbursement programs!

• Supportive Team Culture - A positive, team-centered atmosphere with encouraging leadership.

We're Looking For:

• Strong clinical skills and acaring approachto patient care

• Team playerwho thrives in a fast-paced environment

• Long term care experience preferred

This facility provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, this company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training