Admissions Operations & Student Support Specialist

The University of Texas at Arlington Portal; Arlington (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

The University of Texas at Arlington Portal is seeking an Admissions Operations Specialist to serve as the primary point of contact for students regarding admissions and financial aid. This role requires a Bachelor's degree and two years of relevant experience, with strong communication and customer service skills. The specialist will assist in guiding students through the admissions process for both undergraduate and graduate programs. The position is full-time, Monday to Friday from 8 am to 5 pm, with occasional extended hours.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Two years of experience in operations or higher education.
• Intermediate skills in Microsoft Office Suite.

Responsibilities

• Provide guidance to students about academic programs and admission processes.
• Advise on admission criteria for undergraduate and graduate programs.
• Manage customer service escalations for admissions inquiries.

Skills

Customer service

Admissions processes knowledge

Microsoft Office Suite

Communication skills

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Slate CRM

Job description

The University of Texas at Arlington Portal is seeking an Admissions Operations Specialist to serve as the primary point of contact for students regarding admissions and financial aid. This role requires a Bachelor's degree and two years of relevant experience, with strong communication and customer service skills. The specialist will assist in guiding students through the admissions process for both undergraduate and graduate programs. The position is full-time, Monday to Friday from 8 am to 5 pm, with occasional extended hours.