Student Accounts Lead & Campus Finance Coach

The University of Texas at Arlington; Arlington (TX); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits package

Benefit eligible

Descripción de la vacante

The University of Texas at Arlington is seeking a Student Account Advisor to lead and train front-line staff, resolve inquiries in person and by email, and provide back-office support with payment transfers and account-related requests. The role emphasizes excellent customer service and accurate campus support.

Requirements include a Bachelor’s degree and 2+ years in business/finance or related fields, with MS Office skills and strong communication.

Formación

• Bachelor's degree and two years of business, finance, accounting, customer service, cash management, or related experience, or six years of equivalent education/experience.
• Higher education experience is a plus.
• Banking or financial institution experience preferred.

Responsabilidades

• Serves as primary troubleshooter for issues across front-line operations.
• Provides training to new staff and acts as subject matter expert.
• Liaises between front-line staff and Student Accounts Management.
• Oversees daily cashiering and financial operations with accuracy.
• Balances cash drawers, processes deposits, and analyzes charges and payments.
• Oversees student refund process and third-party billing.
• Leads campus marketing and outreach for student accounts services.

Conocimientos

Public speaking

Customer service

Cash handling

Microsoft Office

Data entry

Multitasking

Educación

Bachelor's degree

Descripción del empleo

The University of Texas at Arlington is seeking a Student Account Advisor to lead and train front-line staff, resolve inquiries in person and by email, and provide back-office support with payment transfers and account-related requests. The role emphasizes excellent customer service and accurate campus support.

Requirements include a Bachelor’s degree and 2+ years in business/finance or related fields, with MS Office skills and strong communication.