Admissions Counselor I - Office of Admissions

University of Texas at Austin; Dallas (TX); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

The University of Texas at Austin, Office of Admissions and Orientation, is seeking an Admissions Counselor I to guide prospective students through the college-choice, admission, and enrollment process from initial contact to enrollment. This entry-level role supports recruitment activities, collaborates with campus partners, and represents UT Austin in person and virtually.

The position requires strong presentation skills, customer service experience, and the ability to travel within the Dallas

Formación

• Experience providing customer service and counseling students.
• Experience preparing and delivering presentations to varied audiences.
• Strong communication and organizational skills; professional demeanor.

Responsabilidades

• Advise prospective students, applicants, admitted students, and families throughout the admissions process.
• Plan, implement, and evaluate recruitment activities using territory data and engagement indicators.
• Represent the university at recruitment programs and events; travel within the territory.
• Build relationships with schools, districts, and community partners; communicate feedback to leadership.
• Maintain timely records of interactions and outcomes in Slate; assist with scholarship processes as assigned.

Conocimientos

Customer service

Advising/counseling students

Presentations

Interpersonal skills

Organizational skills

Written and verbal communication

Travel coordination

Microsoft Office

Educación

Bachelor's degree

Herramientas

CRM systems

Descripción del empleo

Admissions Counselor I - Office of Admissions

Hiring Department

Office of Admissions and Orientation

Position Open To

All Applicants

Weekly Scheduled Hours

40

FLSA Status

Non-Exempt from FLSA

Earliest Start Date

Immediately

Position Duration

Expected to Continue Until Aug 31, 2027

Location

DALLAS, TX

General Notes

Must be eligible to work in the United States on a full-time basis for any employer. 2 positions will be hired from this requisition. Positions are located in Dallas, Texas. These positions are scheduled to end on August 31, 2027, with continuation in successive years possible beyond August 31, 2027 depending on funding, workload, and job performance.

Purpose

The Admissions Counselor I serves as a primary university contact for prospective students, applicants, admitted students, families, counselors, and community partners within an assigned territory. The position provides timely guidance throughout the college-selection, admission, and enrollment process; represents The University of Texas at Austin through in-person and virtual recruitment activities; and uses data, relationship-building, and responsive service to advance institutional enrollment goals.

The role works with Recruitment supporting Pathways, Partnerships and Pipelines; Orientation; First-Year Experience; academic units; and other campus partners to provide accurate information, strengthen referrals and handoffs, support student transitions, and create a more coherent experience from initial engagement through enrollment and entry into the university community.

Responsibilities

• Advise prospective students, applicants, admitted students, and families throughout the college-selection, admission, and enrollment process. Respond to questions through phone, email, virtual engagement, and in-person meetings; provide individualized guidance; and connect students and families with appropriate university resources.
• Use territory data, engagement indicators, institutional priorities, and assessment findings to plan, implement, and evaluate recruitment activities. Represent the university at high school, community college, regional, community-based, and on-campus recruitment programs and events. Support Longhorn Orientation and First-Year Experience, Pathways, Partnerships and Pipelines programs and events as assigned. Travel frequently throughout the assigned territory and other areas as assigned, and operate a personal, rental, or university vehicle as needed.
• Present clear and accurate information about the undergraduate experience, academic opportunities, educational value, admission and enrollment processes, available pathways, orientation, and the transition to the first year. Tailor presentations and outreach to the needs of students, families, counselors, and community partners.
• Build and sustain relationships with high schools, school districts, community colleges, alumni, community-based organizations, businesses, and educational or pathway partners. Maintain regular communication, learn partner priorities, identify opportunities for collaboration, and share relevant feedback with the Senior Program Coordinator.
• Promote awareness of available admission pathways and identify students who may benefit from pathway opportunities. Support pathway outreach, recruitment, referrals, and transition activities.
• Maintain timely and accurate records of student interactions and outcomes in Slate. Review admission applications and meet established productivity, quality, timeliness, and confidentiality expectations. Participate in scholarship review and related processes as assigned.
• Perform other related functions as assigned.

Required Qualifications

• Bachelor's degree.
• Experience providing customer service and assisting, advising, or counseling students.
• Experience preparing and delivering presentations to varied audiences.
• Strong interpersonal, organizational, written, and verbal communication skills and a professional demeanor.
• Ability to manage multiple tasks, projects, priorities, deadlines, and travel commitments in a fast-paced environment.
• Proficiency with Microsoft Office, customer databases, or customer relationship management systems