Admissions Operations Assistant

George Mason University; Chantilly (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

George Mason University’s Office of Admissions seeks a part-time Admissions Operations Assistant to support daily operations and respond to inquiries from applicants. The role rotates across admissions units, providing office support and professional project work to help sustain an agile admissions team.

This is a long-term, on-site opportunity in Fairfax, VA. Qualifications include strong communication, customer service, and the ability to work in a fast-paced environment; preferred candidates

Qualifications

• Effective written and verbal communication skills.
• Ability to work effectively with diverse populations.
• Ability to work effectively as part of a fast-paced, collaborative team environment.
• Ability to perform work with substantial attention to detail.
• Ability to learn policies and procedures quickly; and
• Demonstrated customer service experience.

Responsibilities

• Supports the daily review of undergraduate freshmen, transfers, graduate, and non-degree domicile statuses.
• Processes supporting domiciliary documentation.
• Processes transcripts or other supporting documentation.
• Reviews undergraduate non-degree admissions applications.
• Responds to inquiries from a variety of sources and provide information to necessary parties in a timely and professional manner.
• Serves as a back-up graduate processing specialist.
• Provides administrative support to the admissions specialists and an enhanced customer service experience to our applicants.
• Assists with processing credit by exams and transfer credit equivalencies; and
• Additional responsibilities as assigned to help support the Office of Admissions.

Skills

Communication skills

Team collaboration

Attention to detail

Customer service

Policy learning

Education

Bachelor’s degree

Tools

Ellucian Banner

Salesforce CRM

TES

Job description

Department:

Division of Enrollment Management

Classification:

GMU Worker

Job Category:

Part-Time / Hourly Wage

Work Schedule:

The Office of Admissions serves studentsMonday-Friday, 8:30 am-5:00 pm. Total expected hours of work is25-29 per week.

Location:

Fairfax, VA

Workplace Type:

On Site Required

Sponsorship Eligibility:

Not eligible for visasponsorship

Salary:

Starting at $15 per hour

Criminal Background Check:

Yes

About the Department:

The Division for Enrollment Management, as a part of the Office ofthe Provost at George Mason University, supports studentrecruitment, retention, and success. We develop and implementstrategic enrollment management plans, create and facilitateprocesses, and inform policies that guide students through theiracademic journey from recruitment to post-matriculation. Driven bya commitment to transparent, data-informed decision-making, theDivision advances institutional enrollment goals throughcollaboration, innovation and a student-centered approach.

The Office of Admissions facilitates the recruitment and enrollmentof freshman, transfer, graduate, and non-degree students inalignment with the University’s strategic plan, ensuring a diverseand successful student body that contributes to the institution’sexcellence and global impact.

About the Position:

The Admissions Operations Assistant will serve as needed in avariety of Admissions Operations spaces, rotating to learn eachunits’ roles and responsibilities serving as an agile team member.This role combines daily office support and professional projectwork to assist the team. This is an ongoing position, and we are seeking an individual whowill become a long-term team member.

Responsibilities may include some or all of thefollowing:

• Supports the daily review of undergraduate freshmen, transfers,graduate, and non-degree domicile statuses;
• Processes supporting domiciliary documentation;
• Processes transcripts or other supporting documentation;
• Reviews undergraduate non-degree admissions applications;
• Responds to inquiries from a variety of sources and provideinformation to necessary parties in a timely and professionalmanner;
• Serves as a back-up graduate processing specialist;
• Provides administrative support to the admissions specialistsand an enhanced customer service experience to our applicants;
• Assists with processing credit by exams and transfer creditequivalencies; and
• Additional responsibilities as assigned to help support theOffice of Admissions.

Required Qualifications:

• Effective written and verbal communication skills;
• Ability to work effectively and respectfully with diversepopulations;
• Ability to work effectively as part of a fast-paced,collaborative team environment;
• Ability to perform work with substantial attention todetail;
• Ability to learn policies and procedures quickly; and
• Demonstrated customer service experience.

Preferred Qualifications:

• Bachelor’s degree or equivalent combination of education andexperience;
• Data entry experience;
• Experience with Ellucian Banner software; Salesforce CRM,and/or TES (Transfer Evaluation System); and
• Bilingual.

Posting Open Date:

August 24, 2026

For Full Consideration, Apply by:

September 4, 2026

Open Until Filled:

Yes

Mason Ad Statement

George Mason University is a nationally ranked R1 researchuniversity committed to creating a more just, free, and prosperousworld. With 40,00 enrolled students, George Mason is the largestand most diverse public research university in Virginia, offeringdegree programs at the master's, doctoral, and professional level,along with certificates and credentials.

George Mason fosters an All Together Different environment forstudents, faculty, and staff, driven by our core beliefs. Webelieve in inclusivity over exclusivity; we believe in advancingour mission by being willing to take risks, not avoiding them; andwe believe our best work is possible when we apply our diversity oforigin, identity, circumstance, and thought.

Equity Statement

George Mason University is an equal opportunity/affirmative actionemployer, committed to promoting inclusion and equity in itscommunity. All qualified applicants will receive consideration foretemployment without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, age, disability orveteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available athttp://police.gmu.edu/annual-security-report/