Admissions Operations Assistant — Part-Time, On-Site

George Mason University; Chantilly (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

George Mason University’s Office of Admissions seeks a part-time Admissions Operations Assistant to support daily operations and respond to inquiries from applicants. The role rotates across admissions units, providing office support and professional project work to help sustain an agile admissions team.

This is a long-term, on-site opportunity in Fairfax, VA. Qualifications include strong communication, customer service, and the ability to work in a fast-paced environment; preferred candidates

Qualifications

• Effective written and verbal communication skills.
• Ability to work effectively with diverse populations.
• Ability to work effectively as part of a fast-paced, collaborative team environment.
• Ability to perform work with substantial attention to detail.
• Ability to learn policies and procedures quickly; and
• Demonstrated customer service experience.

Responsibilities

• Supports the daily review of undergraduate freshmen, transfers, graduate, and non-degree domicile statuses.
• Processes supporting domiciliary documentation.
• Processes transcripts or other supporting documentation.
• Reviews undergraduate non-degree admissions applications.
• Responds to inquiries from a variety of sources and provide information to necessary parties in a timely and professional manner.
• Serves as a back-up graduate processing specialist.
• Provides administrative support to the admissions specialists and an enhanced customer service experience to our applicants.
• Assists with processing credit by exams and transfer credit equivalencies; and
• Additional responsibilities as assigned to help support the Office of Admissions.

Skills

Communication skills

Team collaboration

Attention to detail

Customer service

Policy learning

Education

Bachelor’s degree

Tools

Ellucian Banner

Salesforce CRM

TES

Job description

George Mason University’s Office of Admissions seeks a part-time Admissions Operations Assistant to support daily operations and respond to inquiries from applicants. The role rotates across admissions units, providing office support and professional project work to help sustain an agile admissions team.

This is a long-term, on-site opportunity in Fairfax, VA. Qualifications include strong communication, customer service, and the ability to work in a fast-paced environment; preferred candidates