Healthcare Admissions Assistant: Welcoming Onboarding

PACS Group; Apache Junction (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

The Admissions Assistant at Apache Junction Health Center plays a vital role in welcoming new residents and families and supports the Admissions Coordinator. You will coordinate admissions, handle pre-admission assessments, verify insurance, and maintain compliant records while collaborating with nursing, social services, and admin teams.

This role requires strong communication, organization, and confidentiality, with a focus on smooth transitions and a positive resident experience.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments and documentation.
• Maintain accurate records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Admission experience

Healthcare knowledge

Medicare/Medicaid knowledge

Communication skills

Organizational skills

MS Office

EHR systems

Tools

Microsoft Office

EHR systems

Job description

The Admissions Assistant at Apache Junction Health Center plays a vital role in welcoming new residents and families and supports the Admissions Coordinator. You will coordinate admissions, handle pre-admission assessments, verify insurance, and maintain compliant records while collaborating with nursing, social services, and admin teams.

This role requires strong communication, organization, and confidentiality, with a focus on smooth transitions and a positive resident experience.