Intake & Welcome Specialist – Behavioral Health

Acadia Healthcare; San Rafael (CA); On-site; USD 34,000 - 44,000; Full time

Job summary

Acadia Healthcare is seeking an Intake Specialist in California to manage the intake process, liaise with remote admissions and the on-site clinical team, and ensure a smooth arrival experience for clients. The role involves initial assessment support, documentation, and coordinating with families and staff.

Requirements include a high school diploma (GED accepted) and 1–2 years in a patient care environment within behavioral health or substance use settings, plus strong communication and

Qualifications

• High-school diploma or GED.
• 1–2 years of patient care experience in a substance use/behavioral health setting preferred.
• Excellent communication and customer service skills.

Responsibilities

• Liaise with client/family of potential admissions to address questions and concerns.
• Coordinate facility tours with clients and families who are potential admissions.
• Interface with remote admissions and on-site clinical team for necessary approvals and client arrival plans.
• Ensure intake paperwork is completed timely and documentation is maintained.

Skills

Communication

Customer service

Computer literacy

Education

High school diploma or GED

Job description

Acadia Healthcare is seeking an Intake Specialist in California to manage the intake process, liaise with remote admissions and the on-site clinical team, and ensure a smooth arrival experience for clients. The role involves initial assessment support, documentation, and coordinating with families and staff.

Requirements include a high school diploma (GED accepted) and 1–2 years in a patient care environment within behavioral health or substance use settings, plus strong communication and