Admissions Navigator & Student Success Advisor

Yavapai College; Prescott (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Yavapai College is seeking an Admission Specialist to guide prospective students through the admissions process, assist with applications, placement testing, transcripts, and residency requirements. The role supports students from inquiry to enrollment and collaborates with advisors.

The position emphasizes personalized student assistance, timely communication, and accurate record-keeping within college systems.

Qualifications

• Associate degree or equivalent combination of education and customer service experience.
• Strong communication and interpersonal skills required.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Assist students through walk-ins, calls, email, and chat, adapting service to needs.
• Guide admissions from inquiry to enrollment, advising on pathways.
• Assess and respond to student needs with sound judgment throughout the process.
• Manage diverse student cohorts and maintain timely follow-up and milestones.
• Review applications and records for accuracy, resolving discrepancies per policy.
• Document interactions and progress in student information systems for continuity.

Skills

Customer service

Communication

Computer proficiency

Travel readiness

Microsoft Office

Prioritization

Reliability

Education

Associate degree

Tools

Banner

Job description

Yavapai College is seeking an Admission Specialist to guide prospective students through the admissions process, assist with applications, placement testing, transcripts, and residency requirements. The role supports students from inquiry to enrollment and collaborates with advisors.

The position emphasizes personalized student assistance, timely communication, and accurate record-keeping within college systems.