Admissions Front Desk Specialist | On‑Site + Tuition Waiver

Boise State University; Boise (ID); Presencial; USD 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition waiver

Paid holidays

Vacation days

Retirement benefits

Health insurance

Resumo da oferta

Boise State University is seeking a Customer Service Representative I to join the Admissions and New Student Programs team. The role blends frontline service with behind-the-scenes document processing in a collaborative office environment on campus.

You will be the primary contact for visitors, callers, and email inquiries, handling applications, transcripts, and related materials with attention to accuracy and policy knowledge. The position is strictly on-site.

Qualificações

• Sufficient speech and hearing acuity to perform customer service work.
• Experience explaining policies, procedures, or rules; handling complaints and upset individuals; business telephone etiquette.

Responsabilidades

• Provide front-desk coverage and respond to inquiries in person, by phone or email.
• Scan and enter admissions materials and maintain accurate records in university systems.
• Support processing workflows and assist recruitment staff with admissions-related inquiries.

Conhecimentos

Attention to detail

Typing

Communication skills

Phone etiquette

Document processing

Data entry

Descrição da oferta de emprego

Boise State University is seeking a Customer Service Representative I to join the Admissions and New Student Programs team. The role blends frontline service with behind-the-scenes document processing in a collaborative office environment on campus.

You will be the primary contact for visitors, callers, and email inquiries, handling applications, transcripts, and related materials with attention to accuracy and policy knowledge. The position is strictly on-site.