Admissions & Front Desk Coordinator

New England Homes for the Deaf; Danvers (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

New England Homes for the Deaf in Danvers, MA seeks an Admissions Coordinator to join our Resident Services team at 154 Water St. The role involves greeting prospective residents and families, processing admissions information, and coordinating with DON and BOM.

The position requires handling inquiries, tours, and maintaining waiting lists with confidentiality and professionalism. On-site duties include working at the front desk, assisting with paperwork, and participating in on-site ASL and

Qualifications

• Attend all in-services as designated by the facility.
• All staff are required to take our free, on-site ASL and Culture classes.

Responsibilities

• Serve as the initial interface between the facility, potential residents and families, vendors, job applicants, and all other visitors.
• Direct visitors to appropriate location(s).
• Maintain front door check-in area and supplies.
• Answer main telephone line(s) and route calls or take messages.
• Perform other general office and day-to-day administrative tasks.
• Handle all the tasks in a professional manner and with regard for confidentiality of residents and staff.
• Review prospective admission with the Director of Nursing (DON) and Business Office Manager (BOM).
• Monitor online admission application system.
• Collect, assemble, and check admission papers and forward to appropriate departments.
• Assist in interviewing residents/guardians/sponsors and obtain required information and signatures.
• Maintain a resident waiting list and ensure records are properly completed.
• Disclose residents' protected health information appropriately and report violations.
• Provide tours, information and application materials to all prospective families and residents.

Job description

New England Homes for the Deaf in Danvers, MA seeks an Admissions Coordinator to join our Resident Services team at 154 Water St. The role involves greeting prospective residents and families, processing admissions information, and coordinating with DON and BOM.

The position requires handling inquiries, tours, and maintaining waiting lists with confidentiality and professionalism. On-site duties include working at the front desk, assisting with paperwork, and participating in on-site ASL and