Admissions Director: Drive Census & Community Impact

Genesis Administrative Services LLC; Fair Lawn (NJ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Variable pay

Education discounts

Employee Assistance Program (EAP)

401K plan

Paid Time Off

Telehealth for Anthem employees

Job summary

Genesis Administrative Services LLC in Fair Lawn, NJ, seeks an Admissions Director to oversee the patient admissions process, lead referral development, and drive payer management to achieve census goals.

You will manage brand presence, coordinate with community referral sources, and streamline the tour-to-admit workflow while ensuring timely communication with patients and families.

This role rewards performance with variable compensation and a comprehensive benefits package.

Qualifications

• Minimum of three (3) years’ experience in a healthcare setting.
• Ability to adjust work schedule based on nursing centers’ business need, specifically incoming admissions.

Responsibilities

• Oversee the entire patient admissions process, ensuring timely follow-up on all leads, referral response times of less than 15 minutes, and achieving budgeted census and payer goals.
• Build and nurture relationships with key referral sources in the community through regular engagement and a consistent touchpoint system.
• Serve as the brand steward, maintaining and updating the nursing center’s website and managing social media engagement. Ensure positive online presence by soliciting customer reviews and striving to achieve a Google rating above 4.0, with a 15% improvement in current reviews.
• Lead efforts to improve interdisciplinary collaboration, ensuring the transition-of-care processes are executed smoothly with strong patient and family communication, and fostering a supportive team environment.
• Achieve a 50% or greater conversion ratio by improving the patient referral-to-admit process, tour-to-admit conversion, and strengthening the overall admissions strategy. Strive for a 10% improvement in referral conversion within the first 3 months and a 10% improvement in tour-to-admit ratio.

Skills

Healthcare experience

Schedule flexibility

Job description

Genesis Administrative Services LLC in Fair Lawn, NJ, seeks an Admissions Director to oversee the patient admissions process, lead referral development, and drive payer management to achieve census goals.

You will manage brand presence, coordinate with community referral sources, and streamline the tour-to-admit workflow while ensuring timely communication with patients and families.

This role rewards performance with variable compensation and a comprehensive benefits package.