Admissions Director

Epic Healthcare; Elizabethtown (Lancaster County); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Epic Healthcare in the Central Pennsylvania region seeks an Admissions Director to lead census growth and guide families through the intake process. This full-time role offers a flexible work model with mostly remote work and occasional travel to our Elizabethtown, Carlisle, Millmont, and Richfield facilities.

You will screen clinical and financial details, develop hospital partnerships, and collaborate across nursing, finance, and executive teams to ensure smooth resident transitions.

Qualifications

• Proven experience in healthcare admissions, outside sales, marketing, or social services.
• Deep knowledge of Medicare, Medicaid, commercial insurance, and PA regulations.
• Hands-on with EHR systems (PointClickCare) and admissions CRM software.
• Willingness to travel periodically to Central PA facilities and hospital partners.

Responsibilities

• Clinical & Financial Screening: Evaluate incoming medical records and verify insurance.
• Referral Development: Build relationships with discharge planners, social workers, and physicians.
• Census Management & Tracking: Monitor metrics to achieve census goals.
• Interdepartmental Collaboration: Partner with nursing, financial, and executive teams.
• Systems Management: Use EHR and CRM to track leads and streamline intake workflows.

Skills

Healthcare admissions

Outside sales

Marketing

Social services

Communication

Remote work

Time management

Tools

PointClickCare

CRM software

Job description

Now Hiring: Admissions Director Full Time

Work Model: Remote / Hybrid (Mostly remote with occasional travel to facility sites)

Lead Our Community Growth & Connect Families to Care

Are you a dynamic healthcare sales, marketing, or admissions professional looking for flexibility without sacrificing impact?

We are seeking a proactive Admissions Director to drive census growth, forge healthcare partnerships, and guide families through the intake process across our Central Pennsylvania network. Enjoy the independence of working mostly from home, with occasional travel to build hospital relationships and visit our 5 locations in Elizabethtown, Carlisle, Millmont, and Richfield.

What You’ll Do

• Clinical & Financial Screening: Evaluate incoming medical records to ensure our facilities meet clinical needs; verify insurance coverage across Medicare, Medicaid, and commercial payors.

• Referral Development: Build and maintain strong relationships with hospital discharge planners, social workers, case managers, and physicians throughout Central PA to maintain a steady pipeline.

• Census Management & Tracking: Monitor daily, weekly, and monthly inquiry, admission, and conversion metrics to achieve census goals and inform facility leadership.

• Interdepartmental Collaboration: Work closely with nursing, financial, and executive teams across our facilities to ensure smooth resident transitions.

• Systems Management: Utilize Electronic Health Records (EHR) and CRM software to track leads, manage documentation, and streamline intake workflows.

What We’re Looking For

Experience & Qualifications

• Background: Proven experience in healthcare admissions, outside sales, marketing, or social services—preferably within skilled nursing (SNF), assisted living, or long-term care environments.

• Payer Knowledge: Deep understanding of Medicare, Medicaid, commercial insurance, and local Pennsylvania healthcare regulations.

• Tech Literacy: High digital proficiency, including hands-on experience with EHR platforms (such as PointClickCare) and admissions CRM software.

• Travel Flexibility: Willingness to travel periodically to our Central PA facilities (Elizabethtown, Carlisle, Millmont, Richfield) and local hospital partners as operational needs dictate.

Key Soft Skills

• Exceptional Communicator: Outgoing, empathetic, and skilled at active listening, negotiation, and conflict resolution.

• Self-Motivated: Highly organized and accountable in a remote/hybrid environment.

Why Join Us?

• Work Flexibility: Enjoy a mostly remote schedule while staying connected to a supportive regional network.

• Meaningful Impact: Serve as the trusted bridge connecting seniors and families with high-quality care.

• Professional Growth: Be a key strategic leader in driving community success and census growth.