Admissions & Care Coordination Specialist

Brightli; Poplar Bluff (MO); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks & Benefits

Job summary

Brightli is hiring an Admission Specialist in Poplar Bluff, MO to connect clients with behavioral health and recovery services. You will coordinate admissions, screenings, and intake data, while maintaining referrals, census data, and billing support within a collaborative team.

The role emphasizes excellent customer service, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare setting, with opportunities to grow within a mission-driven organization.

Qualifications

• High School Diploma or GED required.
• Experience in administrative, customer service, healthcare, admissions preferred.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Coordinate the admission process for new clients from first contact through intake.
• Facilitate client screenings by phone and in person.
• Maintain relationships with referral sources and clients with excellent customer service.
• Manage referral activity and waiting lists.
• Complete admission documentation and enter client data.
• Coordinate insurance and financial information with care management and billing teams.
• Monitor and maintain program census information.
• Assist clinical staff with administrative tasks and documentation.
• Conduct chart reviews and address documentation deficiencies.
• Process admissions, transfers, and discharges with departments.

Skills

Customer service

Attention to detail

Organizational skills

Multitasking

Microsoft Word

Microsoft Excel

Confidentiality knowledge

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Brightli is hiring an Admission Specialist in Poplar Bluff, MO to connect clients with behavioral health and recovery services. You will coordinate admissions, screenings, and intake data, while maintaining referrals, census data, and billing support within a collaborative team.

The role emphasizes excellent customer service, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare setting, with opportunities to grow within a mission-driven organization.