Admissions Coordinator (2nd shift)

Spectrum Health Systems, Inc; Westborough (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Company-paid life insurance

Paid time off accrual

Tuition reimbursement

401k with company match

Discounts on services

Job summary

Spectrum Health Systems, Inc. in Westborough, MA is seeking an Admissions Coordinator for full-time evenings. You will handle intakes, admissions paperwork, scheduling, and screening of clients, ensuring a safe waiting area and smooth communication with callers.

Qualified candidates possess a high school diploma, strong verbal/written skills, and healthcare or customer service experience. The role offers benefits and a supportive team in a fast-paced setting.

Qualifications

• Excellent verbal, social and writing skills.

Responsibilities

• Conduct intakes, complete admission paperwork, schedule clients and screen during admissions.
• Maintain safe waiting area and manage environment.
• Answer incoming admissions calls and route appropriately.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Multitasking

Education

High school diploma or equivalent

Job description

Description

Location: Westborough, MA - Inpatient Treatment Campus Admissions Office

Schedule: 2 Openings! Full time. Sunday-Thursday, 3:00pm - 11:30pm and Tuesday-Saturday, 3:00pm - 11:30pm

Pay rate: $20.50/hour

Benefits

• Health, dental, vision insurance/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Admissions Coordinator is responsible for:

• Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
• Ensuring a safe and secure environment through effective management of the waiting area.
• Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.

Qualifications

• Must have a minimum of a high school diploma or equivalent.
• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.
• Must have excellent verbal, social and writing skills.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.