Admissions Coordinator (2nd shift)

Spectrum Health Systems, Inc.; Westborough (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Company-paid life insurance

Employee assistance programs

Paid time off

Job summary

Spectrum Health Systems, Inc. seeks an Admissions Coordinator for our Westborough campus, handling intakes, admission paperwork, scheduling, and screening clients in the admissions process.

You will answer calls, maintain a safe waiting area, and collaborate with an interdisciplinary team in a diverse setting. The role requires strong written and verbal communication and customer service experience.

Qualifications

• Must have a high school diploma or equivalent.
• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.
• Excellent verbal, social and writing skills.
• Must display independent judgment to determine appropriate course of action.

Responsibilities

• Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during admissions.
• Ensuring a safe and secure environment through management of the waiting area.
• Answering incoming calls to the admissions department and directing callers accordingly.

Skills

Verbal communication

Written communication

Interpersonal skills

Independent judgment

Education

High school diploma or equivalent

Job description

Location

Westborough, MA – Inpatient Treatment Campus Admissions Office

Schedule

2 Openings! Full time. Sunday-Thursday, 3:00pm - 11:30pm and Tuesday-Saturday, 3:00pm - 11:30pm

Pay rate

$20.50/hour

Benefits

• Health, dental, vision insurance/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Admissions Coordinator Is Responsible For

• Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
• Ensuring a safe and secure environment through effective management of the waiting area.
• Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.

Qualifications

• Must have a minimum of a high school diploma or equivalent.
• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.
• Must have excellent verbal, social and writing skills.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.