Admissions Coordinator

Pavago; Peru (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Pavago is seeking a bilingual Admissions Coordinator to drive enrollments for our career training programs. This high-converting inbound sales role focuses on guiding prospects—from questions to commitment—through a smooth enrollment process.

You will manage inbound inquiries, follow up with warm leads, and close enrollments while maintaining an organized sales pipeline and collaborating with internal teams for a seamless onboarding experience.

Qualifications

• Fluent English and Spanish, both written and spoken.
• 2+ years in inside sales or admissions.
• Proven experience closing sales over the phone.
• Strong objection handling and negotiation skills.
• Excellent verbal communication and active listening.
• Experience meeting sales and enrollment targets.
• CRM experience for lead and enrollment management.
• Reliable internet and quiet home office.

Responsibilities

• Handle inbound inquiries and guide prospects through enrollment.
• Follow up with warm leads via phone, email, and text.
• Explain program details, schedules, tuition, funding options and enrollment requirements.
• Close enrollments during the initial call when possible.
• Maintain organized sales pipeline and CRM records.
• Coordinate onboarding with internal teams.

Skills

Bilingual English/Spanish

Inside Sales

Closing on phone

Objection handling

Negotiation

Active listening

CRM proficiency

Independent worker

Tools

CRM systems

Lead management tools

Job description

We are looking for a bilingual, sales-driven Admissions Coordinator to help prospective students enroll in career training programs.

This is a high-converting inbound sales role, not a customer support position. Most prospective students have already expressed interest in one of our programs—they simply need someone who can answer their questions, handle objections, and confidently guide them through the enrollment process.

You'll be responsible for managing inbound inquiries, following up with warm leads, closing enrollments, and maintaining an organized sales pipeline. Success in this role comes from building trust quickly, creating urgency, and consistently converting inquiries into enrolled students.

Responsibilities

• Answer inbound calls from prospective students in both English and Spanish.
• Follow up promptly with warm leads generated through website inquiries and referrals.
• Understand each student's goals and recommend the most appropriate training program.
• Explain program details, schedules, start dates, tuition, funding options, and enrollment requirements.
• Handle objections confidently and guide prospective students toward enrollment.
• Close enrollments during the initial call whenever possible.

Lead Management & Follow-Up

• Maintain consistent follow-up through phone, email, and text until each lead reaches a final decision.
• Keep an organized pipeline and ensure no qualified lead is overlooked.
• Respond to inquiries quickly and maintain a strong sense of urgency.

CRM & Administration

• Record all customer interactions accurately within the CRM.
• Maintain up-to-date lead records and enrollment status.
• Coordinate with internal teams to ensure a smooth onboarding experience for new students.

What Makes You a Strong Fit

• You're confident selling over the phone.
• You know how to build rapport quickly and close conversations professionally.
• You follow up consistently and never let warm leads go cold.
• You work independently and stay organized without constant supervision.
• You're comfortable handling objections and asking for the commitment.

Required Experience & Skills

Must-Have

• Fluent English and Spanish (spoken and written).
• 2+ years of experience in Inside Sales, Admissions, Enrollment, Telesales, or a similar phone-based sales role.
• Proven experience closing sales over the phone.
• Strong objection-handling and negotiation skills.
• Excellent verbal communication and active listening skills.
• Comfortable working toward sales and enrollment targets.
• Experience using CRM systems to manage leads and customer interactions.
• Reliable internet connection and a quiet home office.
• Experience selling education, training programs, healthcare services, or other consultative products.

Interview Process

• Client Interview
• Offer Stage