Admissions Representative

Success Education Colleges; Anaheim (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement savings plan

Paid time off

Job summary

Success Education Colleges is seeking an Admissions Representative to guide prospective students through the admissions process, present programs, and enroll qualified individuals with integrity and in compliance with policies.

Responsibilities include coordinating inquiries, organizing documents, and delivering exceptional service by phone, email, or in person while supporting campus recruitment goals.

Qualifications

• High School diploma or equivalent required.
• Previous face‑to‑face sales, marketing or customer service experience required.
• Admissions experience in a post‑secondary college or university required or marketing/sales experience of at least 5 years.
• Bilingual English/Spanish preferred.
• Full‑time position.

Responsibilities

• Enrolls and guides prospective students through the admissions process.
• Presents campus and programs to qualified individuals.
• Maintains compliant documentation and records.
• Schedules interviews and follow-ups via phone, email, or text.
• Represents the campus at events and ensures a positive student experience.
• Forecasts new inquiries by program to plan capacity.
• Inputs activities into the database management system.

Skills

Sales skills

Customer service

Communication

MS Office

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Admissions Representative

Responsible for all phases of the admissions process, presenting the campus and programs to prospective students, enrolling qualified individuals into education programs, and conducting all admissions activities with the highest integrity while adhering to state, federal, and institutional policies and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the enrollment process and documentation needed to complete inquiry tracking, the financial aid packaging appointment, and the academic file.
• Adheres to company admissions code of ethics, policies and procedures.
• Communicates effectively with prospective, future and current students, avoiding misrepresentation at all times.
• Works compliantly within federal and state regulations.
• Contacts prospective students by telephone, email or text message to schedule appointments for interviews.
• Provides superior customer service when interacting with prospective students on the phone, in writing, by email, text message and/or in person, assisting and discussing the benefits of education.
• Follows up with prospective students to ensure all obstacles have been addressed, the prospect attends orientation prior to the start date and the prospective student has a positive experience.
• Completes follow-up activities with enrolled students.
• Produces personally developed inquiries and helps increase SEC referrals.
• Ensures a positive work environment that puts the needs of the student first while fostering a team‑oriented approach in coordinating student needs with other departments.
• Accurately forecasts new incoming students by program to assist in planning for classroom capacity.
• Takes part in campus, departmental and college events.
• Inputs all activity into the database management system in a timely and accurate manner.
• Actively participates in training and development as needed both in a group and individually.
• Submits required reports and projects in a timely manner; maintains and organizes inquiries and enrollment paperwork.
• Represents the campus accurately and upholds company values at off‑site events.
• Performs other duties as assigned.

Knowledge and Skills

• Knowledgeable of program offerings and stays current on them.
• Demonstrated ability to meet and exceed sales goals in a fast‑paced environment.
• Strong customer service orientation and skills in facilitating and modeling it.
• Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
• Ability to project a professional image in person, over the phone and in writing.
• Quality voice skills, speaks well, and is clearly understood via telephone and in person.
• Strong organizational skills.
• Capacity to work in a fast‑paced environment and be a self‑starter.
• Ability to focus on specific quantifiable goals for achievement.
• Strong drive to achieve assigned goals.
• Ability to work within a team and be a team player.
• Demonstrated computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.

Education and Experience

• High School diploma or equivalent required.
• Previous face‑to‑face sales, marketing or customer service experience required.
• Admissions experience in a post‑secondary college or university required or marketing/sales experience of at least 5 years.
• Bilingual English/Spanish preferred.
• Full‑time position.

Benefits

• Competitive total compensation package.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.
• Generous paid time off and holidays.
• Professional development opportunities.
• Collaborative and inclusive work environment.

Success Education Colleges is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, SEC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.