Admissions Coordinator

The Chicago School; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Generous paid time-off

Medical and dental insurance

Life and disability insurance

Retirement plan with employer contrib.

Tuition reimbursement

Job summary

The Chicago School is seeking an Admissions Coordinator to deliver excellent customer service and support the admissions department. The role involves managing student interactions, handling inquiries, and performing various administrative tasks.

Candidates should have strong communication skills and be proficient in Microsoft Office, with experience in customer service and administration preferred. This position offers a competitive hourly rate and comprehensive benefits including paid time-off

Qualifications

• 1-2 years of customer service-related work experience required.
• 2-3 years administrative assistant experience.
• Ability to work evenings and weekends as needed.

Responsibilities

• Provide customer service and support in the Admissions department.
• Handle inquiries from students, visitors, staff, and faculty.
• Manage recruitment leads in Salesforce and prepare admissions materials.

Skills

Customer service skills

Problem solving

Communication skills

Multi-tasking

Independence

Proficiency in Microsoft Office

Education

Bachelor’s degree preferred

Two years of higher education admissions experience

Tools

Salesforce

Perceptive Content

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Job Description

The Admissions Coordinator is responsible for providing excellent customer service, admissions department support, and completing general administrative tasks in a fast-paced environment. He/she may serve as the first point of contact for students, visitors, staff, and faculty and assist multiple departments.

Job Description

The Admissions Coordinator is responsible for providing excellent customer service, admissions department support, and completing general administrative tasks in a fast-paced environment. He/she may serve as the first point of contact for students, visitors, staff, and faculty and assist multiple departments.

Position responsibilities include, but are not limited to:

• Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism
• Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce.
• Order admission materials as needed.
• Responsible for ad hoc projects and administrative tasks supporting the Admissions office.
• Handling other projects as assigned by the Senior Director of Admissions or Associate Vice President of Admissions.

Position Requirements

• Positive, student-focused mindset including excellent customer and problem solving skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and take ownership for projects.
• Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff.
• Strong customer service skills and ability work with different personalities.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook.

Minimum Qualifications

• One to two years of customer service-related work experience required.
• Two to three years administrative assistant experience.
• Must be able to work evenings and weekends as needed.

Preferred Qualifications

• Bachelor’s degree preferred.
• Two years of higher education and or admissions experience.
• Excellent communication skills (strong writing skills, public speaking, and interpersonal and public relations skills).
• Computer skills include Excel, database management, and power point.

Compensation & Benefits

This opportunity is budgeted at $21-$23 an hour base compensation. Additional compensation factors may impact total compensation.

• generous paid time-off
• medical and dental insurance coverage
• life and disability insurance
• retirement plan with employer contribution
• multiple flexible spending accounts
• tuition reimbursement

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.