Admissions Coordinator

Saybrook University; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Generous PTO

Medical & dental coverage

Life and disability insurance

401(k) plan

FSA

Tuition reimbursement

Professional development

Employee appreciation events

Job summary

The Chicago School in Chicago, IL is seeking an Admissions Coordinator to provide excellent customer service, support the admissions department, and handle general administrative tasks in a fast-paced environment.

You will be the first point of contact for students, visitors, staff and faculty, field inquiries, document recruitment leads in Salesforce, and help prepare admissions materials and reports for leadership.

Qualifications

• One to two years of customer service-related work experience.
• Two to three years administrative assistant experience.
• Ability to work evenings and weekends as needed.
• Excellent written and verbal communication skills.
• Strong problem solving and multitasking abilities.

Responsibilities

• Greet and direct students, visitors, staff, and faculty with professionalism.
• Field inquiries, document recruitment leads in Salesforce, and prepare admissions materials.
• Create reports in Salesforce.
• Order admission materials as needed.
• Support Admissions by completing general administrative tasks.
• Handle ad hoc projects and other assignments from senior leadership.

Skills

Customer service

Communication skills

Microsoft Office

Education

Bachelor’s degree

Tools

Salesforce

Perceptive Content

Excel

PowerPoint

Word

Outlook

Job description

Job Description: The Admissions Coordinator is responsible for providing excellent customer service, admissions department support, and completing general administrative tasks in a fast-paced environment. He/she may serve as the first point of contact for students, visitors, staff, and faculty and assist multiple departments.

The Chicago School offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education.

Responsibilities

• Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce.
• Order admission materials as needed.
• Responsible for ad hoc projects and administrative tasks supporting the Admissions office.
• Handling other projects as assigned by the Senior Director of Admissions or Associate Vice President of Admissions.

Position Requirements

• Positive, student-focused mindset including excellent customer and problem solving skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and take ownership for projects.
• Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff.
• Strong customer service skills and ability work with different personalities.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook.

Minimum Qualifications

• One to two years of customer service-related work experience required.
• Two to three years administrative assistant experience.
• Must be able to work evenings and weekends as needed.

Preferred Qualifications

• Bachelor’s degree preferred.
• Two years of higher education and or admissions experience.
• Excellent communication skills (strong writing skills, public speaking, and interpersonal and public relations skills).
• Computer skills include Excel, database management, and power point.

Benefits

Some of our key benefits include:

• generous paid time-off
• medical and dental coverage
• company-paid life and disability insurance
• retirement plan with employer contribution
• multiple flexible spending accounts (FSA)
• tuition reimbursement
• professional development
• regular employee appreciation events

Equal Opportunity

The Chicago School is an Equal Opportunity Employer.