Admissions Coordinator

tcsedsystem; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

The Chicago School is seeking an Admissions support specialist to greet visitors, handle inquiries, and assist the Admissions team with Salesforce and document processing in a fast-paced campus setting in Chicago.

You will manage callers, lead-generation, and file organization while preparing admissions folders and marketing materials. Evening and weekend work may be required as part of a flexible schedule.

Qualifications

• One to two years of customer service-related work experience.
• Two to three years administrative assistant experience.
• Must be able to work evenings and weekends as needed.
• Bachelor's degree preferred.

Responsibilities

• Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism.
• Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce.
• Order admission materials as needed.
• Responsible for ad hoc projects and administrative tasks supporting the Admissions office.
• Handling other projects as assigned by the Senior Director of Admissions or Associate Vice President of Admissions.

Skills

Customer service

Multitasking

Communication

Ownership

Education

Bachelor's degree preferred

Tools

Salesforce

Perceptive Content

Excel

PowerPoint

Outlook

Job description

Position responsibilities include, but are not limited to:

• Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism
• Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce.
• Order admission materials as needed.
• Responsible for ad hoc projects and administrative tasks supporting the Admissions office.
• Handling other projects as assigned by the Senior Director of Admissions or Associate Vice President of Admissions.

Position Requirements

• Positive, student-focused mindset including excellent customer and problem solving skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and take ownership for projects.
• Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff.
• Strong customer service skills and ability work with different personalities.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook.

Minimum Qualifications

• One to two years of customer service-related work experience required.
• Two to three years administrative assistant experience.
• Must be able to work evenings and weekends as needed.

Preferred Qualifications

• Bachelor's degree preferred.
• Two years of higher education and or admissions experience.
• Excellent communication skills (strong writing skills, public speaking, and interpersonal and public relations skills).
• Computer skills include Excel, database management, and power point.

Compensation & Benefits

This opportunity is budgeted at $21-$23 an hour base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement.

• generous paid time-off
• medical and dental insurance coverage
• life and disability insurance
• retirement plan with employer contribution
• multiple flexible spending accounts
• tuition reimbursement

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.