Admissions Representative

The Chicago School; California (MO); On-site; USD 35,321 - 38,862; Full time

Job summary

The Chicago School is seeking an Admissions Representative to recruit certificate and degree programs, guiding applicants from initial contact through enrollment. The role supports campus-based activities and may require evening/weekend hours and occasional travel.

Responsibilities include high-volume outbound calls, conducting consultations, explaining admission requirements, completing paperwork, and maintaining Salesforce records. Strong communication and CRM skills are essential.

Qualifications

• Bachelor's degree required.
• Strong communication and listening skills required.
• Experience using CRM systems and ability to learn new systems quickly.

Responsibilities

• Recruit new students for assigned programs and be the primary contact throughout the admissions process.
• Make high volumes of outbound calls to prospective students per scripts and policies.
• Respond to new inquiries promptly and maintain ongoing communication with prospective students.

Skills

CRM experience

Communication

Listening skills

Phone outreach

Customer service

Education

Bachelor's degree

Tools

Salesforce

Job description

Position Summary

The Admissions Representative is responsible for successfully recruiting certificate and degree-seeking students for their assigned group of programs at The Chicago School. The Admissions Representative is responsible for all phases of the admissions process, from initial contact through enrollment.

Admissions Representatives who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location.

The ability to work evenings and weekends is required, as is occasional domestic travel.

Principal Duties

• Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.
• Complete a high level of outbound calls each day to reach prospective students. Inquiries will be assigned, and Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner.
• Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process.
• Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly.
• Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.
• Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.
• Perform other duties as assigned.

Minimum Qualifications

• A Bachelor’s degree from an accredited college or university.
• Strong communication and listening skills.
• Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.

Preferred Qualifications

• Previous admissions experience is preferred, but not required.

Compensation & Benefits

This opportunity is budgeted at $25.64-$28.21 base compensation. Additional compensation factors may impact total compensation. For more information, visit https://www.thechicagoschool.edu/career-opportunities/.

Equal Opportunity Employer

The Chicago School is an Equal Opportunity Employer.